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[Web Creator] [LMSOFT]

SME Infocomm Resource Centre Workshops
Workshops
*charges for workshop: $5
Workshop 1 - Customer Relationship Management (CRM) - The Way to Go
Date                            Time
13 Aug 2008                4pm - 6pm
Workshop 1 Outline:
The major topics that participants will learn:
- How do you differentiate your business using a CRM?
- How can CRM be of help to your revenue?
- How to use CRM to retain your customers?
- What are the critical success principles to implement CRM?

About the Speaker

Gowrishankar, co-founded the company to take advantage of H+SaaS & SaaS model and with over 8 years of software development and industry experience. Before founding Tigernix, Gowrishankar was managing GPS (Global Positioning System) product strategies to maximize market position and margin opportunities for target GPS applications.

Gowrishankar holds a bachelor's degree from London Guildhall University (UK) in computer science and an MBA from University of Wales (UK).