Date/Day: 20th May 2009 (Wednesday)
Time: 3pm - 6pm
Venue: T1912D
Cost: $5
Closing Date: 15th May 2009
Workshop 1, Session 1 Outline:
This session provides the participants with the hands on experience that they need to evaluate leading commercial Open Source Customer Relationship Management software- SugarCRM.
Participants will get to learn more about CRM concepts, witness the power of SugarCRM and get to test drive this world popular business application.
SugarCRM delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance.
Major Topics Covered in Session 1:
1) CRM Overview
2) Demo of Key Modules
3) End-User Getting Hands On
This workshop is suitable for:
IT Managers, Business Owners, CIO, IT Directors, IT Analyst, Business Process Owners, Power Users, End Users, Sales Managers, Sales Directors, Marketing Managers, Customer Support Managers.
About the Trainer:
Benny Ng is a Director Business Development of iZeno Pte Ltd.
iZeno is the premier service provider of best-of-breed Open Source business solutions in the Asia Pacific Region and is an authorised learning partner of SugarCRM.
Our professional team offers business consulting, project management, open source business application consulting, development, system integration and Training to medium and large enterprises in countries such as Singapore, Malaysia, Thailand, China and Australia.
Our services include customization, implementation, training and support for the following leading open source solutions:
- Enterprise Resource Planning (Compiere)
Workshop 1, Session 2 Title: “Don't avoid ERP!!” by iZeno
Workshop 1, Session 2 Outline:
This session provides the participants with an overview understanding of Enterprise Resources Planning solution and as well hands on experience of a truly web based ERP solution.
Participants will get to learn more about ERP concepts and have their myths about ERP answered. At the same time, participants get to experience a simple operation of the ERP solution.
Major Topics Covered in Session 2:
1) What is ERP?
- Definition of ERP
- Common Myth of ERP implementation
2) Open Source Way
- Definition of Open Source
- Values of Open Source
3) Openbravo ERP - Leading Open Source Solutions
- Openbravo ERP Overview
- How Openbravo can help businesses?
- Demo
4) Q & A
This workshop is suitable for:
Business Owners, Directors, CIO, IT Managers, Business Process Owners, Power Users, End Users
About the Trainer:
Casey Kok has more than 7 years experiences in Pharmaceutical Consulting specializing in Computerized Systems around the region. He has co-founded OpenTRES with the passion to enable businesses to benefit from Open Source Solutions.
