As part of the SP’s objectives on continuous learning, I embarked on my first part of industrial attachment with RWS, entry operations, attractions on 15 June 2015.
The key objectives of doing industry attachment are to continue to be focussed on the requirements of hospitality and tourism industry and to harness our knowledge of the other aspects of the hospitality and tourism industry.
I was mentored by the different crew from the attractions in RWS which is Universal Studios Singapore, Sea Aquarium and Adventure Cove. I learned the different aspects of entry operations of ticketing, group sales, turnstiles, rentals and the different role each crew plays to create a successful operational team.
Being an intern at RWS was a very memorable and rewarding experience and I managed to see the genuine Emotional Intelligence (EI) competencies being played in reality.