The Hospitality Mid- Management Internship Programme (HMMIP) provides a fast-tracked career path to selected DTRM students. These students will experience a one-year (42-week) programme at the beginning of Year 3 which gives them relevant real-life learning experience, exposure to essential operations and an opportunity to develop leadership skills, fast-tracking them into a non-entry level position in the organization. Students will be assigned to key divisions such as Rooms Division, Food & Beverage Division and Attractions
To ensure that the HMMIP students have the right mind-set before they commence with their year-long internship with Resorts World Sentosa, SP DTRM has organised enrichment programs exposing them to the tourism industry in general and attractions in particular. Industry partners such as the Association of Singapore Attractions engaged the HMMIP students through a round-the-table sharing where students listened to the key success factors as well as challenges that the industry faces.
On 7 Sep, a group of 9 students, 3 lecturers and the Chairman of the Association of Singapore Attractions (ASA), Mr. Kevin Cheong, began the morning with a visit to the proposed KidZania site in Sentosa.
Here are some of the comments from the students:
“The internship programme is unique, interesting and beneficial to the academic program and work exposure of students”.
“I’m really looking forward to the day’s programme as it will be something different from the norm”.
The group at the KidZania site in Sentosa
The students enjoyed a presentation by the General Manager, Mr Leung Yue Weng who gave them a brief history of pre and post Integrated Resorts (IR) Singapore and how it has contributed to the growth of tourism in Singapore. It was interesting for the students to hear that KidZania Singapore is owned by the Themed Attractions Resorts Hotel Sdn Bhd, a Malaysian company owned by Khazanah group.
KidZania is a Mexican franchise developed by Xavier Lopez Ancona in 1999 which aimed at providing interactive learning and entertainment to children from 4 years to 14 years. There are about 20 outlets in 17 countries. Kids get to role-play, earn spend and save with currency known as Kidsos. There will be about 80 attractions which covers public services such as fire station, hospital and police, private services such as bank, vault and dental clinic, industrial services such as milk lab and probiotics lab, and a Camp Challenge Mountain School for budding mountaineers. Through this elaborate set-up, children can learn about how a real city functions, understand different professions as well as learn life skills and values. There will also be a Kiss92 Radio Station for budding deejays.
Mr. Leong Yue Weng, the General Manager of KidZania Singapore on the first row with SP students and lecturers.
Lecturer Farah Seet with Mr Kevin Cheong
KidZania Singapore will be an indoor family edutainment centre which offers an interactive learning and entertainment experience for kids in a kid-sized city. It will be the only KidZania to be located on an island resort, and also house a full-sized fuselage of a Boeing 737. The proposed opening date is end 2015.
The concept on admission is like an airport where the children get a boarding pass. A passport is given to members for repeat admissions. To ensure security, children will be given a tracker in the form of a RFI security bracelet. There will also be “characters” based on the 5 rights identified by Ancona: The Right to Play, the Right to Know, Right to Create, Right to Share and Right to Care. No doubt this experience will be fun and insightful for all children.
This exclusive presentation by Kidzania General Manager, Mr. Leong Yue Weng, gives the students a first-hand look of Kidzania's business model and how it all ties into Singapore's SkillsFuture.
Singapore Philatelic Museum
The afternoon session was conducted at the Singapore Philatelic Museum which is the custodian and curator of Singapore's treasure of philatelic materials. The museum collections range from stamps and archival philatelic material of Singapore from the 1830s to present day, and stamps from member countries of the Universal Postal Union.
The permanent galleries introduce the world of philately, the world's first stamp, and how stamps are a window to the world - to explore different topics such as science, technology, history and culture. Throughout the year, the museum holds special exhibitions on current topics. Educational activities are organised for schools and members of the public to discover the heritage of Singapore and other countries through philately
Students got to experience how the Singapore Philatelic Museum comes alive with much event planning. Students were briefed on how stamps were selected based on various themes, analysing the needs of schools and parents and collaborating with different partners. Exhibitions based on Tin Tin, DC Superheroes, were highlighted.
The curator, Ms Mischelle Lim receiving a SP bear.
The students enjoyed the tour to the many rooms, like the Heritage Room which showcased spices from the various ethnic groups in Singapore. An interesting interactive multimedia display allowed visitors to know more about a spice by placing them in a basket which then “identified” the spice, and provided information about the spice and its uses.
The session ended with the students’ brainstorming and providing ideas on how to plan an effective night market session using stamps such as a treasure hunt for stamps in the dark!
Zheng Ming, a DTRM students said, “The excursion ended on a high note with the group being all enthusiastic after the interesting museum experience and without a doubt the group has benefitted from the long day of engaging and relevant excursion which has exposed them to the various operations and managements of the attractions in Singapore, at the same time building greater self-confidence and also fostered closer bonding between the students in the HMMIP cohort.”.
Happy and exuberant students with Ms Mischelle Lim, Curator of the museum
All these enrichment programmes are meant to give the students a more in-depth understanding of the industry so they can better appreciate the management concepts that they will be exposed to during their internship and translate those into meaningful learning points that they will carry with them long after they have successfully completed the year-long programme.