FDW-EOP Foreign Domestic Worker Employers' Orientation Programme




As announced by Deputy Prime Minister and Finance Minister Tharman Shanmugaratnam in the 2015 Budget Statement, the concessionary Foreign Domestic Worker (FDW) levy rate will be reduced from $120 to $60. There is no change in the qualifying criteria. For more details on the concessionary FDW levy rate change, please refer to the FAQs issued by the Ministry of Manpower.


What is this course about?

  • To provide Foreign Domestic Worker (FDW) employers with an understanding of their role and responsibilities
  • To equip participants with basic knowledge and skills to develop and sustain a happy and productive working relationship with their FDWs
  • To provide a basic understanding of legal issues and guidelines related to employment of FDWs

The Employers’ Orientation Programme (EOP) is a mandatory training programme for all first-time employers who wish to employ a foreign domestic worker (FDW).


It is offered as an online course, and a lecture-based course. Participants can choose to attend either one, to obtain the certificate.


Employers who are applying for their fifth FDW within a 12-month period must attend the Classroom EOP. Do not register for Online EOP. 



Suitable for 

All NEW Foreign Domestic Worker (FDW) Employers wef 1 April 2004. The info given by the participants in the registration form must be consistent with that given in the Work Permit Application form that they submit to MOM.

Online E-learning course

To be eligible for the course, participants must:

  • 21 years old and above.
  • Own a valid SingPass* account.

By default, your SingPass ID is your NRIC or FIN.

For Personalised Employment/Employment/Dependant/S-Pass & Work Permit holders, your SingPass ID is your Foreign Identification Number (FIN) e.g. F1234567X or G1234567Z.

  • Own a valid email address (Notification emails will be sent to this email address).
  • Provide a valid Passport number in the registration.

Please note : For Singapore Citizens & Permanent Residents, provision of passport number is non-mandatory. 
For Personalised Employment/Employment/Dependant/S-Pass & Work Permit holders, provision of passport number is mandatory.                   
*SingPass is a common password that allows the user to transact with different Government agencies online. Please visit the SingPass website at www.singpass.gov.sg for more information on SingPass and how to apply for one.

  • Have a computer installed with Microsoft Windows XP Service Pack 2 and above.

  • Ensure that the Internet browser used is Internet Explorer 7 and above.
  • Own a computer with screen resolution 1024 X 768 pixels and speakers.

  • Have internet connection of 512/kbps and Pop-Up Blocker must be disabled.

  • Have a printer if they wish to print the e-certificate.

  • Ensure that the computer used is loaded with latest Flash Plugin and Java Plugin (For E-Payment).

To install or update the latest Flash Plugin, please visit http://get.adobe.com/flashplayer/

To install or update the latest Java Plugin, please visit http://www.java.com/en/


If you are a MacOS user, you may experience difficulty with the e-payment and/or accessing the course.

Lecture-Based Course (Classroom FDW-EOP)

  • The course duration is 3 hours.
  • Please bring with you to the class of your Identification Documents (NRIC or FIN and PASSPORT) for verification purposes.
  • For FREQUENT CHANGE EMPLOYERS, please bring along the letter from Ministry of Manpower for endorsement by the Course Trainer and notify PACE counter staff during attendance taking.
  • For those who are late by 15 minutes, they will not be allowed to attend the Course.
  • Only registered participants are allowed into the classroom.



Assumed Skills and Knowledge 



There are no minimum requirements for this course.



Funding Incentives


There is no funding incentive available for this course.



Course Outline

  • What it means to be a FDW employer

  • Responsibilities of a FDW employer

  • Understanding your FDW

  • Providing a safe work environment

  • Fostering a Good and Harmonious Working Relationship with your FDW


Mode of Assessment 

For Online E-Learning Course - Short Quiz
For Lecture-Based Course (Classroom FDW-EOP) – Short Evaluation




For Online E-Learning Course
Participants will be able to download and save their E-Certificate immediately upon completion of course. Please proceed with your FDW application with the Ministry of Manpower after 2 working days from the date of completing the course.

For Lecture-Based Course (Classroom FDW-EOP)

Participants will receive an E-Certificate via email immediately at the end of the course. Please proceed with your FDW application with the Ministry of Manpower after 2 working days from the date of completing the course.


Frequently Asked Questions

For Online E-Learning Course


Q: Can I stop the course halfway and complete at a later time?
A: Yes, you can stop the course halfway and complete at a later time. Please login again with your Singpass to continue with the course.
Q: How long am I given to complete the course?
A: You are given 3 month from the date of account creation to complete the course.
Q: Do I need to save the certificate upon completion?
A: Yes. You need to save the certificate upon completion of the course as your account will be disabled the following day.
Q: After obtaining the Certificate, when should I proceed to Ministry of Manpower to submit my application for a FDW?
A: You may proceed with your FDW application with the Ministry of Manpower after 2 working days from the date of completing the course.

1) For e-Payment, please ENABLE Pop-Ups. You may CLICK HERE for instructions.

2) For Internet Explorer (IE) 10 users, please enable Compatibility View to proceed with Course Application. You may CLICK HERE for instructions.



Application Procedure

A - Online Registration:
[1] Select the preferred method of course under the right-side column of “ HOW TO APPLY “
[2] Once completed, click on the Submit button
[3] You would receive an online acknowledgement page that you have submitted the registration successfully
[4] Singapore Polytechnic would then register and await your payment of the fees before enrolling you for the course

B - Visit Professional & Adult Continuing Education (PACE) Academy counter at 500 Dover Road, Blk T1A, Level 1, Room T1A12.
Please note:
(1) The information given in the online registration must be consistent with that given in the Work Permit Application Form that is submitted to Ministry of Manpower (MOM).

(2) The online registration will not be processed if information given is incomplete and/or inaccurate.

Online FDW-EOP



Important points to take note

1. Participants are required to complete the course within 3 months from the date of notification. Availability of the account will be terminated the following day upon completion of course.

2. Participants who wish to extend the validity period after 3 months would be required to re-register and make payment.

3. Once Participant registers and makes payment, he/she will receive the course notification email within 1 working day. Singapore Polytechnic operates from Monday to Friday.  If participant register and made payment on a Friday, he/she will receive the notification email on the following Monday by 7pm.

Singapore Polytechnic, its governors, officers, agents and employees shall not be liable for any loss, damages and/or injury, including loss of life, which participants of our Courses may suffer arising out of or in connection with our Courses, whether the loss, damage and/or injury was suffered on any of Singapore Polytechnic's premises or at any other venue(s) in connection with our Courses.


Lecture-Based Course (Classroom FDW-EOP)

Important points to take note

1. Participants will NOT be allowed into the class after 6.15pm (1800hrs) / 9.15am (0915hrs)

2. Confirmed enrolment is based on a first-come-first-served basis upon full payment of course fee. However, registration does not guarantee enrolment to the course.

3. Participants will receive a letter of confirmation via email if the course is confirmed and the registration has been accepted.


A) For e-payment using Visa/Master cards, please click on the ‘Make ePayment’ button on the acknowledgement page to proceed.


B) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 8:30pm

Sat: 8:30am to 12:00pm

C) Cheques should be made payable to Singapore Polytechnic. Please cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number on the back of the cheque. Mail the cheque to:

ATTN: Manager (FDW-EOP)
Singapore Polytechnic
PACE Academy
500 Dover Road
Blk T1A, Level 1
Singapore 139651


Withdrawal and Deferment
Withdrawal and deferment notice must be made in writing to the Professional & Adult Continuing Education (PACE) Academy via email to [email protected] For withdrawal cases, the portion of course fee to be refunded is based on the date of notice as follows:
• 2 weeks before the commencement of the course - Full refund
• Less than 2 weeks before commencement of the course - 70% refund
• On or after date of commencement - No refund

• There will be no refund or transfer of course once payment is successful.
The Singapore Polytechnic also reserves the right to amend the fees charged or the period and duration of the courses.

The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.



Terms and Conditions


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Registration Closing Date:




Please note that once the maximum class size is reached, the online registration will be closed.



Application Procedure



Commencement Date:

(Lecture-based Course)

Refer to the registration link below for the scheduled dates.

SP reserves the right to change the projected dates.





Duration: 3 hours.



Venue: Singapore Polytechnic (Lecture-Based)




Lecture-based: S$30

Online E-Learning: S$40




Online Based Course




* For online course, you will be notified via email to start the course within 1 working day upon successful payment.


Lecture Based Course


Employers who are applying for their fifth FDW within a 12-month period must attend the Classroom EOP. Do not register for Online EOP.


Click here if you have already made an application to the Online E-Learning Course and would like to continue with e-payment.You will need to provide your Registration Reference ID.




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