Strata Management



Course Objective

To understand the role of developer/owner/managing agent in strata development in compliance with the Building Maintenance & Strata Management Act

 Course Outline

Pre Formation of MCST

1. What is Strata Development
1.1 Understand concept of strata development
1.2 Evaluate the benefits of strata development

2. Common & Private Property     
2.1 Define common & private property
2.2 Summarise the responsibility of MCST & SP

3. Allocation of Share Value     
3.1 Compute share value
3.2 Examine the purpose of share value

4. What is BMSMA      
4.1 Understand the Act
4.2 Know the application of the Act

5. Budget preparation to obtain approval from Commissioner of Building to collect maintenance fees
5.1 Know the purpose of budget preparation
5.2 Understand the process

6. Duties of Developer *
6.1 Identify the duties
6.2 Understand the duties

Post Formation of MCST

7. Initial Period & Restrictions *
7.1 Define initial period & restrictions
7.2 Examine the responsibilities of developer

8. Administrative changes to service contracts *
8.1 Understand the need
8.2 Identify the legal and administrative matters

9. Duties & Responsibilities of MCST *
9.1 Identify the duties & responsibilities
9.2 Understand the duties & responsibilities

10. Duties & Responsibilities of SPs  *
10.1 Identify the duties & responsibilities
10.2 Understand the duties & responsibilities

11. Compliance With Statutory Regulations *
11.1 Identify the various latest statutory regulations such as BMSM Strata Managements, BMSM Lifts and Building Maintenance Regulations.
11.2   Understand the compliance procedures

12. By-Laws *
12.1 Examine the statutory by-laws
12.2 Understand the procedures to create new/additional by-laws
12.3 Identify the follow-up actions after by-laws are created

13. Insurances *
13.1 Identify the statutory insurances
13.2 Examine the common types of insurances
13.3 Understand the claim procedures

14. Management & Sinking Fund *
14.1 Understand the concept
14.2 Understand the use of fund

15. Accounting *
15.1 Understand the financial statement
15.2 Examine the items to focus

16. Preparation works for 1st AGM
16.1 Identify the date for 1st AGM
16.2 Understand the importance of 1st AGM

17. Agenda for 1st AGM
17.1 Identify the legal requirements
17.2 Understand the legal requirements

18. Types of Resolutions
18.1 Understand the types of resolutions
18.2 Examine the applications

19. Conduct of 1st AGM
19.1 Understand the procedures
19.2 Identify the follow up actions

20. Handing Over To MCST
20.1 Identify the documents
20.2 Examine the timeframe

21. Subsequent AGM
21.1 Understand the procedures
21.1 Identify the follow up actions

22. Extra Ordinary General Meetings *
22.1 Understand the requirement
22.2 Examine the conduct of EOGM

23. Council Meetings *
23.1 Understand the procedures
23.2 Understand the conduct of meeting

24. Strata Titles Board*
24.1 Understand the composition of Strata Titles Board
24.2 Identify the orders of the Strata Titles Board
24.3 Understand the jurisdiction of Strata Titles Board
24.4 Understand the penalties for non-compliance
24.5    Case Studies
25. 1 hour open book examination

*Taught by industry practitioner, Ms Elena Teo. She is the Managing Director of Knight Frank Property Asset Management Pte Ltd (Strata Management).

Profile of Trainers

Ms Eleana Teo

Eleana Teo, Managing Director of Knight Frank Property Asset Management Pte Ltd (Strata Management) has had more than 25 years of experience in property management which includes lease administration and property management. She also set up the department to manage the first group of properties under the purview of the Singapore Land Authority, which was outsourced to a private entity in October 1998.

Her previous experience in property management:

  • DTZ Debenham Tie Leung Property Management Services Pte Ltd
  • Far East Organization Centre Pte Ltd.

Mr Chan Kok Hong

Upon graduation from the Singapore Polytechnic, Mr Chan Kok Hong worked for the Woh Hup Group of companies and gained experience in the construction industry.

Mr Chan then obtained his B.Sc. Degree in Estate Management and switched his career to property management.

He was a pioneer in shopping centre management and in the administration of The Land Titles (Strata) Act which was then newly enacted in 1970 and hardly anybody had a clue of how to administer the law.
He was an Executive Director of the then Jones Lang Wootton as a property consultant for more than 13 years.

In 1995, he started the property consultancy firm, Chan Kok Hong Property Consultants Pte Ltd, in June 1995, which has now merged with Savills Property Management Pte Ltd. He is the Managing Director and oversees a portfolio of over 140 buildings in Singapore.

Mr Teo Poh Siang


Mr Teo Poh Siang graduated with a Diploma in Build¬ing Maintenance & Management from Ngee Ann Polytechnic in 1982 under an Ngee Ann Kongsi Scholarship. An avid lifelong learner, he continued to pursue his aca¬demic studies on a part-time basis and went on to obtain a Diploma in Marketing Management from Ngee Ann Polytechnic; Diploma in Marketing from the Chartered Institute of Marketing (UK); and Bachelor of Real Estate (Valuation) Honours from the National University of Singapore.

In 1993, Poh Siang founded Wisely Property Consultants Pte Ltd and later Wisely 98 Pte Ltd.  He contributes his expertise to the industry as a trainer at the Institute of Estate Agents under its Continuing Professional Development (CPD) Core Activity. He speaks frequently on strata matters at different forum. He is also one of the founding members of the Association of Strata Managers.

Poh Siang is the author of "A Practical Guide to STRATA MANAGEMENT in Singapore", a book that has been positively reviewed by industry players.

Mr Chow Miew Sek


Mr Chow obtained his Masters in Business Administration from Imperial College and Bachelor of Science in Estate Management from University of Reading. He is currently a lecturer in School of Architecture & The Built Environment, Singapore Polytechnic. He is also Associate Faculty with SIM University teaching BSC Facilities & Events Management. He has conducted short courses teachings in the areas of facilities management for SAF, Ascendas and CapitaLand. He has worked 12 years in the real estate industry with international property consultants and developers prior to joining Singapore Polytechnic. He has experiences in leading team of staff to manage office building, condominiums, mixed developments, shopping centres. He has also completed the Green Manager Course and Green Mark Facilities Manager course conducted by BCA.

Mr Eric Ng


Mr Eric Ng graduated as a Building Surveyor, currently a registered Fire Safety Manager and completed the  Green Mark Facilities Manager who is passionate in the Facilities and Property Management industry. Equipped with technical knowledge related to the building industry, Eric started his career in the construction field by handling sales and marketing of aluminum & glazing works. Subsequently, he progressed to join the property and facilities management industry and managed various properties, such as private residential estates, sports recreation facilities and university hostel.

After gaining over 10 years of working experience from the industry, he joined Singapore Polytechnic in 2011 as a full time teaching staff.  Besides that, he is also an Associate teaching staff with SIM University and conducted short courses occasionally. His area of teaching includes Facilities Management, Strata Management, Fire Safety, Building Services, Building Maintenance Technology, Events and Venue Management, etc.

Suitable for

Officers, Executives and Managers who are managing strata developments or intending to join the managing agent industry.

Minimum Requirements


Award / Certification / Accreditation

Certificate of Performance awarded by the Singapore Polytechnic.

CPD Points
CEA: 6 Core CPD credit hours

Funding Incentives

1. e2i Funding
Singaporeans and Singapore Permanent Residents are eligible for a course fee grant of $225.00 which will be directly deducted off their payable course fees. They shall achieve at least 75% attendance for the course and pass the examination.

This is applicable for both self-sponsored and company-sponsored applicants.

2. SkillsFuture Credit (SFC)
With effect from January 2016, Singaporeans aged 25 years and above who received their SkillsFuture Credit account activation letter will be eligible for an initial credit of $500 which can be used to pay for course fees for a range of eligible skills-related courses. The credits can be used on top of existing course fee subsidies/funding.

This is only applicable for self-sponsored applicants. Application via SkillsFuture Portal can only be made starting from 60 days before the course commencement date.

Application Procedure

1. All applications must be made via Online Registration at

Course fees can be paid by the following payment modes:

Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
a) For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 7:30pm

c) Please make cheques payable to “Singapore Polytechnic”. Please cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number on the back of the cheque. Mail the cheque to:

Singapore Polytechnic
PACE Academy
500 Dover Road
Blk T1A, Level 1
Singapore 139651

Please note that an administrative charge of $15 will be imposed for any returned cheques from the bank or financial institution.

2. All successful applicants will be notified with a letter of confirmation via email.

3. Withdrawal and Deferment

Withdrawal and deferment notice must be made in writing to the Professional & Adult Continuing Education (PACE) Academy, Singapore Polytechnic via email accordingly:

Online Courses - [email protected]
All other Courses[email protected]

For withdrawal cases, the portion of course fee to be refunded is based on the date of notice as follows:


  • 2 weeks before the commencement of the course - Full refund
  • Less than 2 weeks before commencement of the course - 70% refund
  • On or after date of commencement - No refund


  • There will be no refund or transfer of course once the account has been created.

The Singapore Polytechnic reserves the right to cancel or postpone any of the courses. Applicants will be duly notified and where applicable, the full fees will be refunded.

The Singapore Polytechnic also reserves the right to amend the fees charged or the period and duration of the courses.

The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.



Date of course:
10 Jan to 07 Feb 2018

Registration Period:
21 Sept to 31 Dec 2017


Date of course:
07 Mar to 04 April 2018

Registration Period:

* Registration may be closed once seats are filled up




Session: Every Wednesday, 7pm to 10pm


Venue: Singapore Polytechnic


$695.50 (inclusive of GST)

Please see Funding Incentives for more information.


By E-Payment (VISA / Master credit/debit cards/ Internet Banking)

Please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed


Please make the payment at:

Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 8:00pm



Terms and Conditions