1. Registration
1.1 All PACE courses will be accepted through Online Registration.
1.2 All applications are subject to confirmation and PACE Academy will endeavour via email to notify applicants 5 working days before the scheduled commencement date of the course. Applicants for e-learning courses will receive email confirmation within 3 working days.
1.3 Closing date for registration is 10 working days prior to scheduled course commencement date or as determined by PACE Academy.
1.4 Registration is only confirmed upon full payment of course fees. For self-sponsored registrants, an applicant’s place is only confirmed upon receipt of payment. Places are allocated based on a first-come-first served basis with full payment made. For company-sponsored registrants, registration is confirmed when invoices are paid. Payment is to be made within 14 days from date of invoice. The payment terms are 14 days from the date of invoice or before the commencement of the course, whichever is earlier.
1.5 The registration form is to be completed by the course applicant or an authorised representative only.
1.6 The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration and for communication with the relevant organisations that require the information related to the course.
2. Payment of course fees
2.1. Registration is only confirmed upon full payment of course fees before the commencement of the course. For self-sponsored applicants, an applicant’s place is only confirmed upon receipt of payment. For company sponsored applicants, payment must be made within 14 days from the date of invoice and always before the commencement of the course.
Please note that as places in a course are allocated on a first-come-first-served basis, payment of the course fees upon registration does not guarantee the applicant a place in the course.
2.2. Acceptable modes of payment are as follows:
• Cash
• Cheque
- Crossed and made payable to “Singapore Polytechnic” – indicate the name, contact number and course title and date on the back of the cheque.
- Indicate “Attn: Payment for <Course Title>” on the envelope with the address and the name of the sender on the back of the envelope.
• NETS at PACE Academy Counter
• ePayment for selected courses (Visa and MasterCard only)
Any bank charges incurred have to be borne by the remitter.
2.2. Funding
Singaporeans/Permanent Residents (PR) may enjoy government funding for selected courses.
Applicants sponsored by their employers are eligible for courses funded by the WDA Training Grants. He/she must attain a minimum attendance of 75% in the course and attempt all assessments to be eligible for the funding. Failing which, the employer is liable to forfeit the grant and bear the full course fees. Terms and Conditions apply.
The WDA Training Grant has to be indicated in the online course registration. Upon confirmation of the course, PACE Academy will confirm the enrolment with WDA.
3. Course Cancellation, Changes & Modifications
3.1 PACE Academy course schedules, including course trainer, course fees and course availability are subject to change.
3.2 PACE Academy reserves the right to cancel or postpone any course at short notice; & at its absolute discretion without assigning any reason for such cancellation/postponements. In the event that the applicant’s chosen course is cancelled prior to its commencement, PACE Academy will make a full refund of course fees already paid by the applicant.
4. Withdrawal from course
4.1. Participants who wish to withdraw from the course after registration shall submit a Withdrawal Application Form to the PACE Academy, Singapore Polytechnic.
4.2. Participants shall settle all outstanding bills with the Polytechnic prior to withdrawal. The portion of course fee to be refunded is based on the submission date of Withdrawal Application Form as follows:
• On or after date of commencement – No refund
• 2 weeks before the commencement of the course - Full refund of paid course fee
• Less than 2 weeks before commencement of the course - 70% refund of paid course fee
5. Appeal
5.1. Applicants who wish to appeal for enrolment or test/examination results, shall submit an Appeal Form to the PACE Academy, Singapore Polytechnic.
5.2. Applicants shall pay a non-refundable administrative fee of $26.75 (inclusive of GST) upon submission of the Appeal Form. Applicants will be notified of the result via email within 10 working days.
6. Replacement of missed classes
6.1. There will be strictly no replacement lessons for classes.
7. Certificates/Letters of Completion/Transcripts
7.1. Certificates for short courses will be issued to participants who have achieved at least 75% attendance. All participants will have to sign the attendance list for every lesson they attend.
7.2. Applicants shall pay a non-refundable administrative fee of $20 for replacement of certificates or letters of completion or transcripts.
