H.E Vongthep Arthakaivalvatee is the Deputy Secretary General (DSG) of ASEAN for Socio-Cultural Community and is working on the implementation of the ASEAN Socio-Cultural Community Blueprint, as well as managing relations with ASEAN Dialogue Partners and the International community. As a regional observer of user centric projects such as SP’s Learning Express program, he will be invited to share about his observations on the various governmental and non-governmental initiatives ASEAN have improved the citizen’s experiences.
Mr Tim Kobe is the Founder & CEO of Eight Inc., a globally recognized strategic and experience design firm. For almost 30 years in design and a leader in Innovation and Branded Experience, Eight Inc. has worked with companies such as Apple, Virgin Atlantic Airways, Nike, Coke, Knoll and Citibank. The firm takes on an interdisciplinary and holistic approach, working across traditional disciplines including strategy, architecture, exhibition, interior design, product, communications and branding.
Mr. Mario Van der Meulen, Principal Designer at Foolproof, formerly Creative Director at frog. Mario believes people ignore design that ignores people. He’s a creative who is able to see what others are saying, and a versatile, ambidextrous designer. Mario discovers, designs, and delivers experience design principles, giving a voice to the end-user, meaning to the solution, and value to the design thinking.
Mr Eyung Lim, Deputy Director of Government Digital Services at GovTech, believes that digital service design and implementation should be guided by data through user engagement and testing. This allows us to make better decisions based on real user experiences, without the need to guess what works best for the citizen. He will be sharing his perspective on how GovTech continues to focus on user centricity to enhance the digital service experience.