Driving HR Innovation through Design Thinking, HR Analytics and HR Technology (DHRI)

Course Introduction

With Singapore moving towards a smart nation, and the elevated focus on Human Capital, there is a heighten expectations from multiple stakeholders in the business environment on Human Resource. This calls for a need for HR practitioners to innovate, to be more user-centric when fronted by internal changes around HR systems, processes, procedures and policies.

As organisations evolve in nature, size and complexity, conventional HR service delivery operating models need to also evolve. The use of data and analytics is increasingly prevalent across a range of HR activities to create insights for business intelligence and foresights for forward planning purposes. With the changing HR landscape and the recent technological disruption to the ways that business is conducted, there is great opportunities for HR innovation.

 

Course Objectives

The 3-day workshop allows participants to learn HR innovation through Design thinking methodologies that focuses on end users’ experience and the co-creation of solutions to address workplace challenges identified by data and analytics.

Participants will also advocate the use of HR technologies as core enablers to efficiently increase work efficiency and productivity and to produce enhancements to the HR user experience through optimized HR service delivery model.


Course Outline

The course will take the form of lectures, coupled with interactive group discussions using real-life case scenarios and cross-industry HR best practices sharing. There will be no written assignments for this course.

The following will be covered:

  • 1. Sensing of Opportunities for HR Innovation through the use of HR Analytics
  • 2. Applying Design Thinking Methods
  • 3. Leveraging on HR Technologies for HR Innovation & Concept Creation
  • 4. Innovation integration via Business Modelling

 


Suitable for

Staff and Management of industry players who have an oversight and responsibility for the successful deployment of human and other requisite resources


Assumed Skills and Knowledge

Proficiency in English with human resource management, delivery and operations and services background with an interest to work towards process and service enhancement.


Award / Certification / Accreditation

Certificate of Performance will be issued by Singapore Polytechnic upon attaining 75% attendance.

Course Fees payable:

Singapore Citizens aged below 40 and Singapore PRsSingapore CitizensOthers
Non-SME sponsored1Sponsored by SME2Aged 40 and above3Aged 35 and above, and earn ≤ $2,000 per month
$337.05
(incl. GST)
$127.05
(incl. GST)
$127.05
(incl. GST)
$74.55
(incl. GST)
$1123.50
(incl. GST)

1 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information, click here
2 Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here.
3 Under the Workfare Training Support (WTS) scheme. For more information on the scheme, click here.


Funding Incentives

SkillsFuture Credit (SFC)
With effect from January 2016, Singaporeans aged 25 years and above who received their SkillsFuture Credit account activation letter will be eligible for an initial credit of $500 which can be used to pay for course fees for a range of eligible skills-related courses. The credits can be used on top of existing course fee subsidies/funding.

This is only applicable for self-sponsored applicants. Application via SkillsFuture Portal can only be made starting from 60 days before the course commencement date.

Skillsfuture (SF) Series

Singaporeans and Singapore PRs are eligible for 70% course fee funding for registration with effect from 28 October 2017. This funding is applicable to both individual and company-sponsored participants.
Participants are required to achieve at least 75% attendance and/or sit and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.

Singaporeans aged 40 years and above will enjoy a 90% subsidy of course fee.


Application Procedure

1. All applications must be made via Online Registration at www.pace.sp.edu.sg

Course fees can be paid by the following payment modes:

Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
a) For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.
b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 7:30pm

Cheques
c) Please make cheques payable to “Singapore Polytechnic”. Please cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number on the back of the cheque. Mail the cheque to:
Singapore Polytechnic
PACE Academy
500 Dover Road
Blk T1A, Level 1
Singapore 139651

Please note that an administrative charge of $15 will be imposed for any returned cheques from the bank or financial institution.

2. All successful applicants will be notified with a letter of confirmation via email.

3. Withdrawal and Deferment

Withdrawal and deferment notice must be made in writing to the Professional & Adult Continuing Education (PACE) Academy, Singapore Polytechnic via email accordingly:

Online Courses - elearning@sp.edu.sg
All other Coursespace@sp.edu.sg

For withdrawal cases, the portion of course fee to be refunded is based on the date of notice as follows:

Classroom
2 weeks before the commencement of the course - Full refund

Less than 2 weeks before commencement of the course - 70% refund

On or after date of commencement - No refund

E-Learning
There will be no refund or transfer of course once the account has been created.

The Singapore Polytechnic reserves the right to cancel or postpone any of the courses. Applicants will be duly notified and where applicable, the full fees will be refunded.

The Singapore Polytechnic also reserves the right to amend the fees charged or the period and duration of the courses.

The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.

Register Here
Eligible for SkillsFuture Credit

Terms and Conditions

Course Date:

21, 22 Jan & 1 Feb 2019

Registration Period:

22 Nov 2018 - 14 Jan 2019


Course Details:
Duration: 24 hours
Venue: SNEF@Paya Lebar Square
Time: 9.00am to 6.00pm


Payment Mode:
By E-Payment (VISA / Master credit/debit cards/ Internet Banking)

Please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed

By Nets

Please make the payment at:
Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 8:00pm