Company and Workforce Transformation - Business Needs Analysis

Course Date:

Registration Period:

16 hours / 2 days

9:00am to 6:00pm

Mode of Training:
Facilitated Learning (F2F) and Supervised Field Training

Singapore Polytechnic

Course Introduction

This course is designed to help participants develop an understanding of their Key Organization and Business Objectives and assist the decision-makers and the senior stakeholders of the company to assess the company’s current performance; identify their current capabilities, challenges, underperformance issues; understand the company’s goals in the next 3-5 years. With this assessment, participants will be made to evaluate the key recommendations to the company’s transformative process.

Course Objective

This course will facilitate participants to explore and brainstorm on the key organization goals and business objectives. Participants will be able to assess the current scenario and identify the gaps. 

Participants who are the main senior stakeholders will be enabled to analyse various product/service offerings and identify gaps. They will then evaluate the recommendations to close these gaps.

Course Outline

By the end of the course, participants will be able to: 

1. Determine key organisation goals, business objectives and key drivers for success
2. Perform detailed analysis on the current scenario
3. Identify current capabilities and challenges
4. Investigate and understand the gaps, blockages and the root causes of underperformance issues 
5. Identify right team to take action to further deep dive into the gaps 
6. Recommend next steps to close the gaps

Topics to be covered

1. Key organisation goals, business objectives and key drivers for success 
2. Detailed analysis on the current scenario
3. Current capabilities and challenges 
4. Gaps, blockages and root causes of underperformance issues 
5. Identification of a right team to take action to close gaps
6. Recommendation of steps to close gaps
7. Oral Interview

Suitable for

CEO/CFO/CTO/Business Heads/Strategy Heads/People Capability Managers/Leadership team/Managerial appointment

Minimum Entry Requirements / Assumed Skills and Knowledge

Participants should have at least 2 years of experience in management position

Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Performance (electronic Certificate will be issued)
A Certificate of Performance will be awarded to participants who pass the assessment and meet at least 75% attendance rate

Trainer’s Profile

Colin Soh

Colin Soh's forte is in running Operations and Services, both in technical and customer, and has successfully run modest operations covering a few million dollars to over a hundred million USD annually.

He has broad end-to-end (Sales-Operations-Services) career history spanning over 33 years. His past experiences include quality assurance engineering, field engineering in manufacturing, starting and running a high tech start-up division in Graphic Arts and leading a sales team. Additionally, he has managed international support teams operating across Asia Pacific and India, including China and Japan.
Ho Chii Wen Ho Chii Wen has served in global finance leadership roles, mainly in US MNCs, over the past 20 years. He set up the finance function in China and was an Audit Manager in US and Europe. More recently, he served in management positions for a few SMEs in the region. His areas of interest are in corporate strategy setting, change and process management.
A member of the Institute of Singapore Chartered Accountants, Chii Wen is a graduate from NTU and is also a Sloan Fellow (MSc in Management) from London Business School.

Full Fees (before GST): $1,250.00
GST payable for all funding-eligible applicants*: $26.25 
GST payable for others: $87.50

Applicants/EligibilitySkillsFuture FundingSubsidised Fee (after GST)
Singapore Citizens aged 40 and above1$1,125.00$151.25 
Singapore Citizens aged below 40$875.00$401.25
Singapore Permanent Residents and LTVP+ Holders$875.00$401.25
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2$1,125.00$151.25 
Others (Full fees payable)$0.00$1,337.50 

*As per SSG’s policy, the GST payable is calculated based on 7% of the baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Funding Incentives

Please click here for more information on funding incentives.

Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.