Design Thinking 101

Course Date:
21 Oct 2021

Registration Period:
11 Aug to 06 Oct 2021

7 hours / 1 day

9:00am to 5:00pm

Mode of Training:
Facilitated Learning (Online Synchronous)

MS Teams

Course Objective

This is an introductory taster course about Design Thinking (DT). It is meant to arouse the interests of participants in Design Thinking and enables participants to apply key principles learned from the DT process through hands-on activities and team-work which will be guided by experienced facilitators.

Course Outline

At the end of the session, participants will be able to:

1. Explain what is Design Thinking (DT)
2. Highlight the special features in a DT process, and elaborate on its usefulness in developing an entrepreneurial mindset
3. Demonstrate how DT can help businesses design a more competitive product or service for greater market success

Suitable for

Professionals, managers, entrepreneurs, line officers, educators.

Minimum Entry Requirements / Assumed Skills and Knowledge


Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Performance (electronic Certificate will be issued)
A Certificate of Performance will be awarded to participants who pass the examination and meet at least 75% attendance rate

Trainer’s Profile

Joel Ng has more than 13 years of experience as an innovator and problem-solving practitioner. He is trained in design thinking, service design, change management, behavioural insights, and lean processing. He applies his knowledge to help organisations deliver higher quality services to their clients, diagnose and solve systemic issues creatively to enhance operations, and surge ahead of the competition by opening blue ocean markets.

Joel is the inventor of, and Master Trainer for, the proprietary GRASP™ methodology that combines design thinking with behavioural insights and lean processing principles into a holistic problem-solving and innovation toolkit. He published Innovation within GRASP - the Ultimate Cheatbook in Innovative Solutioning, a Practitioner's Playbook for the GRASP™ solutioning process. The Playbook empowers individuals with the essential tools for practical product, process, and policy innovations. He regularly conducts workshops and leads consultancy projects to disciple private and public sector agencies in the mastery and application of GRASP™. He is currently the CEO and Founder of GRASP Guru, specialists in design thinking and innovation.

Joel is a certified Associate Adult Educator under the Institute for Adult Learning’s Adult Educator Professionalism programme (AEP-AAE). He has 3 IDEO-U certifications in Foundations in Design Thinking, Insights for Innovation, and From Ideas to Action. He was a recipient of the Home Team Achievement Award in 2017 and the Home Team Operational Excellence Award in 2018.

Full Fees (before GST): $300.00
GST payable for all funding-eligible applicants*: $6.30
GST payable for others: $21.00

Applicants/EligibilitySkillsFuture FundingSubsidised Fee (after GST)
Singapore Citizens aged 40 and above1$270.00$36.30
Singapore Citizens aged below 40$210.00 $96.30 
Singapore Permanent Residents and LTVP+ Holders$210.00 $96.30 
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2$270.00$36.30
Others (Full fees payable)$0.00$321.00

*As per SSG’s policy, the GST payable is calculated based on 7% of the baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Funding Incentives

Please click here for more information on funding incentives.

Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.