Design Thinking 101

Course Date:
07 April 2021

Registration Period:

28 Jan - 24 Mar 2021

7 hours / 1 day

9am to 5pm

Mode of Training:

MS Teams

Course Objective

This is an introductory taster course about Design Thinking (DT). It is meant to arouse the interests of participants in Design Thinking and enables participants to apply key principles learned from the DT process through hands-on activities and team-work which will be guided by experienced facilitators.

Course Outline

At the end of the session, participants will be able to:

1. Explain what is Design Thinking (DT)
2. Highlight the special features in a DT process, and elaborate on its usefulness in developing an entrepreneurial mindset
3. Demonstrate how DT can help businesses design a more competitive product or service for greater market success

Suitable for

Professionals, managers, entrepreneurs, line officers, educators.

Minimum Entry Requirements / Assumed Skills and Knowledge


Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate
• Certificate of Performance (electronic Certificate will be issued)
A Certificate of Performance will be awarded to participants who pass the examination and meet at least 75% attendance rate

Trainer Profile

Joel Ng has more than 13 years of experience as an innovator and problem-solving practitioner. He is trained in design thinking, service design, change management, behavioural insights, and lean processing. He applies his knowledge to help organisations deliver higher quality services to their clients, diagnose and solve systemic issues creatively to enhance operations, and surge ahead of the competition by opening blue ocean markets.

Joel is the inventor of, and Master Trainer for, the proprietary GRASP™ methodology that combines design thinking with behavioural insights and lean processing principles into a holistic problem-solving and innovation toolkit. He published Innovation within GRASP - the Ultimate Cheatbook in Innovative Solutioning, a Practitioner's Playbook for the GRASP™ solutioning process. The Playbook empowers individuals with the essential tools for practical product, process, and policy innovations. He regularly conducts workshops and leads consultancy projects to disciple private and public sector agencies in the mastery and application of GRASP™. He is currently the CEO and Founder of GRASP Guru, specialists in design thinking and innovation.

Joel is a certified Associate Adult Educator under the Institute for Adult Learning’s Adult Educator Professionalism programme (AEP-AAE). He has 3 IDEO-U certifications in Foundations in Design Thinking, Insights for Innovation, and From Ideas to Action. He was a recipient of the Home Team Achievement Award in 2017 and the Home Team Operational Excellence Award in 2018.

Course Fees payable:

Singapore Citizens aged below 40 and Singapore PRsSingapore CitizensOthers
Non-SME sponsored1Sponsored by SME2Aged 40 and above
(incl. GST)
(incl. GST)
(incl. GST)
(incl. GST)

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.
1 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information, click here Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.
2 Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here.

Funding Incentives

Please click here for more information on funding incentives.


Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) Cheques
Please make cheques payable to “Singapore Polytechnic”. Do cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number at the back of the cheque. When you have completed required details, you may mail the cheque here.

Please note that an administrative charge of $15 will be imposed for any returned cheques from the bank or financial institution.

2. All successful applicants will be notified with a letter of confirmation via email.

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