Digital Confidence for Communication & Collaboration

Course Date:

Registration Period:

30 hours / 4 days

9:00am to 5.30pm

Mode of Training:
Blended (F2F & Online Synchronous)

Singapore Polytechnic

Course Introduction

This course focuses on using various digital tools for effective online communication and collaboration. In addition, participants will be equipped with the knowledge and skills to plan and execute a productive online communication experience. Participants will also explore the world of Virtual Learning Communities to assist them to learn new knowledge and skills in an area of interest.

Course Objective

By the end of this course, participants will be able to:

• Explain the concepts for effective online communication
• Evaluate the various digital tools for online communication & collaboration
• Explain the pitfalls in poor online communication
• Appreciate social media potential and communication protocol
• Create a unique digital online presence and footprint

Course Outline

Module 1: Tools for Effective Online Communication
Module 2: Tools for Effective Online Collaboration

Key Features:

• Social Media platforms e.g. Facebook, Snapchat, Twitter
• Use transmedia to engage participants in a game scenario to manage a crisis

Complete 3 other courses to obtain a Certificate in Basic Digital Confidence. Click here to find out more.

Suitable for

Anyone who is open to building a future-ready mindset and be prepared and confident for changes in the digital world.

Minimum Entry Requirements / Assumed Skills and Knowledge

Basic English Proficiency

Award / Certification / Accreditation

• Certificate of Performance (electronic Certificate will be issued)
A Certificate of Performance will be awarded to participants who pass the examination and meet at least 75% attendance rate

Full Fees (before GST): $1,060.00
GST payable for all funding-eligible applicants*: $22.26
GST payable for others: $74.20 

Applicants/EligibilitySkillsFuture FundingSubsidised Fee (after GST)
Singapore Citizens aged 40 and above1$954.00$128.26
Singapore Citizens aged below 40$742.00$340.26
Singapore Permanent Residents and LTVP+ Holders$742.00$340.26
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2$954.00$128.26
Others (Full fees payable)$0.00$1,134.20

*As per SSG’s policy, the GST payable is calculated based on 7% of the baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Funding Incentives

Please click here for more information on funding incentives.

Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.