24 hour / 3 days
9:00am to 6:00pm
Mode of Training:
Facilitated Learning (F2F)
With Singapore moving towards a smart nation, and the elevated focus on Human Capital, there is a heighten expectations from multiple stakeholders in the business environment on Human Resource. This calls for a need for HR practitioners to innovate, to be more user-centric when fronted by internal changes around HR systems, processes, procedures and policies.
As organisations evolve in nature, size and complexity, conventional HR service delivery operating models need to also evolve. The use of data and analytics is increasingly prevalent across a range of HR activities to create insights for business intelligence and foresights for forward planning purposes. With the changing HR landscape and the recent technological disruption to the ways that business is conducted, there is great opportunities for HR innovation.
The 3-day workshop allows participants to learn HR innovation through Design thinking methodologies that focuses on end users’ experience and the co-creation of solutions to address workplace challenges identified by data and analytics.
Participants will also advocate the use of HR technologies as core enablers to efficiently increase work efficiency and productivity and to produce enhancements to the HR user experience through optimized HR service delivery model.
The course will take the form of lectures, coupled with interactive group discussions using real-life case scenarios and cross-industry HR best practices sharing. There will be no written assignments for this course.
Topics to be covered
1. Sensing of Opportunities for HR Innovation through the use of HR Analytics
2. Applying Design Thinking Methods
3. Leveraging on HR Technologies for HR Innovation & Concept Creation
4. Innovation integration via Business Modelling
Staff and Management of industry players who have an oversight and responsibility for the successful deployment of human and other requisite resources
Minimum Entry Requirements / Assumed Skills and Knowledge
Proficiency in English with human resource management, delivery and operations and services background with an interest to work towards process and service enhancement.
Award / Certification / Accreditation
• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate
Eligible for SkillsFuture CreditTerms and Conditions*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.
1. All applications must be made via Online Registration at www.pace.sp.edu.sg
Course fees can be paid by the following payment modes:
a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.
b) For NETS payment, you can pay at:
c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number.
*With effect from 1 August 2021, cheque payment will not be available.
2. All successful applicants will be notified with a letter of confirmation via email.