Driving HR Innovation through Design Thinking, HR Analytics and HR Technology (DHRI)

Course Date:

Registration Period:

24 hour / 3 days

9:00am to 6:00pm

Mode of Training:
Facilitated Learning (F2F)

Singapore Polytechnic

Course Introduction

With Singapore moving towards a smart nation, and the elevated focus on Human Capital, there is a heighten expectations from multiple stakeholders in the business environment on Human Resource. This calls for a need for HR practitioners to innovate, to be more user-centric when fronted by internal changes around HR systems, processes, procedures and policies.

As organisations evolve in nature, size and complexity, conventional HR service delivery operating models need to also evolve. The use of data and analytics is increasingly prevalent across a range of HR activities to create insights for business intelligence and foresights for forward planning purposes. With the changing HR landscape and the recent technological disruption to the ways that business is conducted, there is great opportunities for HR innovation.

Course Objective

The 3-day workshop allows participants to learn HR innovation through Design thinking methodologies that focuses on end users’ experience and the co-creation of solutions to address workplace challenges identified by data and analytics.

Participants will also advocate the use of HR technologies as core enablers to efficiently increase work efficiency and productivity and to produce enhancements to the HR user experience through optimized HR service delivery model.

Course Outline

The course will take the form of lectures, coupled with interactive group discussions using real-life case scenarios and cross-industry HR best practices sharing. There will be no written assignments for this course.

Topics to be covered

1. Sensing of Opportunities for HR Innovation through the use of HR Analytics
2. Applying Design Thinking Methods
3. Leveraging on HR Technologies for HR Innovation & Concept Creation
4. Innovation integration via Business Modelling

Suitable for

Staff and Management of industry players who have an oversight and responsibility for the successful deployment of human and other requisite resources

Minimum Entry Requirements / Assumed Skills and Knowledge

Proficiency in English with human resource management, delivery and operations and services background with an interest to work towards process and service enhancement.

Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

Full Fees (before GST): $1,050.00 
GST payable for all funding-eligible applicants*: $22.05
GST payable for others: $73.50

Applicants/EligibilitySkillsFuture FundingSubsidised Fee (after GST)
Singapore Citizens aged 40 and above1$945.00 $127.05 
Singapore Citizens aged below 40$735.00$337.05 
Singapore Permanent Residents and LTVP+ Holders$735.00$337.05 
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2$945.00 $127.05 
Others (Full fees payable)$0.00$1,123.50 

*As per SSG’s policy, the GST payable is calculated based on 7% of the baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Funding Incentives

Please click here for more information on funding incentives.

Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Application Procedure

1. All applications must be made via Online Registration at www.pace.sp.edu.sg
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.