Effective Coaching for Workplace Trainers

Course Date:
10 to 11 Nov 2022

Registration Period:
18 Jul to 18 Oct 2022

Duration:
14 hours

Time:
9:00am to 5:00pm

Mode of Training:
Facilitated Learning (F2F) 

Venue:
Singapore Polytechnic 


Course Introduction

Coaching involves developing a person’s skills and knowledge by offering guidance and support. It also involves turning work situations into learning opportunities that can lead to organisational achievements


Course Objective

This course will equip participants with skills to conduct workplace coaching using appropriate coaching techniques to close skills and knowledge gaps, and monitor the progress of staff for performance improvement


Course Outline

By the end of the course, participants will be able to: 
1. Identify objectives of workplace coaching
2. Identify the roles and responsibilities of workplace coaches and prepare a safe space for coaching to take place in accordance with organisational requirements
3. Understand and apply key communication skills of an effective coach
4. Identify areas for performance improvement
5. Develop a workplace coaching plan
6. Identify the different coaching methods and techniques that can be used in a workplace setting
7. Deploy communication and feedback techniques that support effective coaching for one-on-one coaching as well as coaching a team at the workplace
8. Conduct workplace coaching that helps participants achieve the knowledge, skills and aptitude they need
9. Establish coaching plan
10. Adapt coaching solutions and plans
11. Manage challenges in delivering workplace coaching

Topics to be covered

1. Objectives of Workplace Coaching
2. Role of Coach and Coachee 
3. Areas for Coaching and Performance Improvement
4. Effective Communication Skills of Coach
5. How to conduct a Workplace Coaching
6. Development of a Coaching Plan
7. Managing Challenges in Coaching


Suitable for

Learning and Development Department, and Team leaders / Managers of functional departments who would like to implement Workplace Learning


Minimum Entry Requirements / Assumed Skills and Knowledge

Basic English Proficiency


Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Performance (electronic Certificate will be issued)
A Certificate of Performance will be awarded to participants who pass the examination and meet at least 75% attendance rate

Full Fees (before GST): $890.00
GST payable for all funding-eligible applicants*: $18.69
GST payable for others: $62.30

Applicants/EligibilitySkillsFuture FundingSubsidised Fee (after GST)
Singapore Citizens aged 40 and above1$801.00$107.69
Singapore Citizens aged below 40$623.00$285.69
Singapore Permanent Residents and LTVP+ Holders$623.00$285.69
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2$801.00$107.69
Others (Full fees payable)$0.00$952.30

*As per SSG’s policy, the GST payable is calculated based on 7% of the baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.


Funding Incentives

Please click here for more information on funding incentives.


Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed. You may register your interest, and would be notified if there is a new run.

Application Procedure

1. All applications must be made via Online Registration at www.pace.sp.edu.sg
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available 

2. All successful applicants will be notified with a letter of confirmation via email.