Report Writing and Effective Communication

Course Date:

Registration Period:

30 hours / 4 days

9:00am to 5:30pm

Mode of Training:
Facilitated Learning (F2F)

Singapore Polytechnic

Course Introduction

The course aims to enhance the written and oral communication skills of participants as such soft skills are crucial to all organisations.

The course is also designed with the intent to boost the professional image of participants by helping them ensure their communication modes are clear, appealing and succinct to their stakeholders.

Course Objective

This course improves participants’ report writing, email and presentation skills so as to effectively communicate with internal and external stakeholders, and boost the professional image of self and the organisation/company.

Course Outline

Report and Email Writing Skills

1. Identify the needs of different audiences according to the purpose, audience and context 
2. Plan, organize and present information in the form of text, data and visuals in well-structured formats
3. Apply the skills of presenting relevant information to write effectively
4. Eliminate redundancies in content and refine language choices to present information concisely
5. Apply grammar editing skills to eliminate common errors
6. Apply proofreading skills to edit the entire report for greater clarity

Presentation Skills
7. Hone their skills in drafting presentations 
8. Apply persuasion techniques for a more persuasive delivery
9. Incorporate evidence and visuals for greater credibility
10. Avoid pitfalls in pronunciation and word choice for more effective presentations

Suitable for

Administrators, public relations officers, frontline staff, managers

Minimum Entry Requirements / Assumed Skills and Knowledge

A good grasp of the English Language and a pass in ‘O’ Level English

Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

Applicants/Eligibility Total fees (incl. GST)
Singapore Citizens aged 40 and above1 $121.00
Singapore Citizens aged below 40 $321.00
Singapore Permanent Residents $321.00
SME-sponsored Singapore Citizens and Permanent Residents2 $121.00
Full Course Fee $1,070.00
Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP's list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.
2Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here

Funding Incentives

Please click here for more information on funding incentives.

Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.

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