Transform your Business with eCommerce

Course Date:

Registration Period:


14 hours / 2 days


Mode of Training:
Facilitated Learning (F2F)

Singapore Polytechnic Laboratory

Course Introduction

Ever since the Internet revolutionalized the world of business, many traditional retailers are losing customers to online business. With the rise in mobile device ownership, this further pushes consumers to develop online buying habit. A joint report by Temasek Holdings and Google Project showed that the eCommerce market in Singapore will reach $7.5billion by 2025.

All businesses should take this opportunity to ride on this upward trend and establish an online presence to extend their reach to new customer sources. It doesn't matter If you own an existing business or you are a new entrepreneur who is just starting your own business, you will be able to benefit from setting up an online business.

This course will give you all the things you need to start an eCommerce business and to start selling your products and services online.

Course Objective

• Better define the problem, and produce a good problem statement
• Understand the different eCommerce business models
• Acquire skills to identify and source for Products
• Relate to practical approaches to Social Marketing and Advertising
• Manage an eCommerce Business

Course Outline

Topics to be covered

1. Introduction to eCommerce
2. Product Sourcing
3. Select an eCommerce Platform
4. Digital Promotion
5. Order Fulfillment
6. Post-Sales Support
7. Managing eCommerce Business

Suitable for

• Retail business owners, eCommerce Project Managers, Marketing Managers, Digital Market Executives and Entrepreneurs.
• Corporations that want to embrace ecommerce in their businesses
• Individuals or Enterprises who want to explore alternate channels for sales and distribution

Minimum Entry Requirements / Assumed Skills and Knowledge

Must have basic computer skills

Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

Full Fees (before GST): $400.00
GST payable for all funding-eligible applicants*: $8.40
GST payable for others: $28.00

Applicants/EligibilitySkillsFuture FundingSubsidised Fee (after GST)
Singapore Citizens aged 40 and above1$360.00$48.40
Singapore Citizens aged below 40$280.00$128.40
Singapore Permanent Residents and LTVP+ Holders$280.00$128.40
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2$360.00$48.40
Others (Full fees payable)$0.00$428.00

*As per SSG’s policy, the GST payable is calculated based on 7% of the baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Funding Incentives

Please click here for more information on funding incentives.

Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.