Using WhatsApp for Beginners

Course Date:

Registration Period:

3 hours

2:00pm to 5:00pm

Mode of Training:
Facilitated Learning (F2F)

Singapore Polytechnic

Course Introduction

Have you always wanted to better use the WhatsApp features to communicate with your family and friends? Designed for seniors, this course is part of the Silver Infocomm Curriculum – Basic Digital Skills training to help seniors grasp useful digital skills for daily activities such as communications, and searching for information.

Course Objective

Upon successful completion of this course, participants will be able to use WhatsApp to stay connected with their family and friends. Participants will be able create a WhatsApp account, and use it to add contacts and send messages, images and files. 

Participants will also be able to use WhatsApp to make voice calls, video calls and create group chats. 

Course Outline

1. Introduction to Social Networking

2. Introduction to WhatsApp.
a. Add contacts

3. Features of WhatsApp
a. Ways to send a message (text, voice, voice-to-text)
b. Add an emoji or stickers
c. Send files
d. Make a voice or video call
e. Group chat—how to start, mute, exit a group chat
f. Broadcast a message
g. Archive & unarchive a chat
h. Block a contact

As part of Silver Infocomm Curriculum, cybersecurity tips will also be covered at the end of the course.

Suitable for

This course is suitable for seniors aged 50 and above, or anyone who would like to gain basic knowledge and skills in these areas

Minimum Entry Requirements / Assumed Skills and Knowledge

Participant should possess basic English proficiency, basic computer, and internet browsing skills. Participants are to bring their own mobile devices and have already downloaded the WhatsApp app from their App Store or Play Store.

Award / Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

Applicants/EligibilityTotal fees (incl. GST)
Singapore Citizens aged 50 and above$13.50
Singapore Citizens aged below 50;
Singapore Permanent Residents;
or Foreigners

Funding Incentives

Please click here for more information on funding incentives.

To encourage registration for the first run, all participants of this course will receive a free trolley bag/2-tier tingkat lunch box after successfully attending the course.


Register Here

Eligible for SkillsFuture Credit
Terms and Conditions

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.


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