WSQ - Provide Advice on Wine

 

Course Date : TBC

Registration Period: TBC

Duration: 16 hours

Time: 6pm to 10pm

Mode of Training: Classroom

Venue: TBC

Upcoming Course Date: 19 Oct 2019 - 09 Nov 2019

Enquiry on course contents: malcolmtham@singnet.com.sg


Course Objectives

 

This is a foundation programme on wine sales and wine services. This course aims to provide the necessary wine knowledge and wine-related customer-service skills to prepare front line staff well for performing their work in wine retail and hospitality.


Course Outline

 

Basic Wine Knowledge

 

  • Introduction to wine & wine classification
  • Basic wine evaluation technique
  • Common terminologies used in relation to wines
  • The process of wine making
  • Identify and understand different wines from major wine-making countries
  • Wine Storage and Aging
Wine Skills and Services

 

  • Skills set in providing advice on wines
  • Establish customer's requirements using appropriate questioning techniques
  • Recommend wines that match the requirements of the customer
  • Interpret and present information on the label of wine bottles accurately
  • Highlight features and benefits of wine products using appropriate communication skills
  • Selection of appropriate wine glass for each type of wines
  • Wine decanting needs and procedure
  • Basic serving skills and serving temperatures of still and sparkling wines
  • Suggestions on food and wine pairing
  • Food and wine pairing practical.Participants will get to pair wines with Hawker, Peranakan,Chinese and French cuisines.

Suitable for

 

Wine retail executives, Wine retail promoters, Restaurant waiters and waitresses, Restaurant supervisors, Pub waiters and waitresses, Pub supervisors, Cafe waiters and waitresses, Cafe supervisors, Hotel F&B executives, Resort & Casino executives, Airline service staff, Cruise ship service staff, Culinary executives, Bartenders, Supermarket service staff, Wholesales executive, Retail executives, Wine Investment executives


Assumed Skills and Knowledge

 

Basic written and spoken English.


Award / Certification / Accreditation<

 

Participant who meet the 75% attendance and passed all the assessments required by the course will be awarded the Statement of Attainment from SSG (WSQ-Provide Advice on Wine).


Fees Payable:

$400.00 (excluding 7% GST)

GST: $28.00

 

1) Baseline Funding

Grant Amount: $272.00

Nett Course Fee After Funding
$128.00 + $28.00 (GST) = $156.00

 

2) WTS

Grant Amount: $380.00

Nett Course After Subsidy:
$20.00 + $28.00 (GST) = $48.00

 

3) Mid-Career Enhanced Subsidy

Grant Amount: $360.00

Nett Course After Subsidy:
$40.00 + $28.00 (GST) = $68.00

 

4) Small Medium Enterprise (SME) Funding

Grant Amount: $360.00

Nett Course After Subsidy:
$40.00 + $28.00 (GST) = $68.00

 

Please see Funding Incentives for more information


Payment Mode

 

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) Cheques
Please make cheques payable to “Singapore Polytechnic”. Do cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number at the back of the cheque. When you have completed required details, you may mail the cheque here.

Please note that an administrative charge of $15 will be imposed for any returned cheques from the bank or financial institution.

 


Funding Incentives

 

1. Baseline Funding

 

Eligibility Criteria:

 

Singaporean or Permanent Residents (Company or Self Sponsored) aged 21 years old and above Sponsoring companies must be registered and/or incorporated in Singapore and must fully sponsor the course fees Participants must:

 

  • achieve at least 75% attendance
  • Complete and certified competent through all required assessments
  • Complete post-training surveys conducted between 3-6 months after course end
  • Participants who have been granted the SkillsFuture funding but fail to meet the above requirements would be liable for the subsidised course fee.

2. Enhanced Workfare Training Support (WTS) Scheme

With effect from 1 July 2013, if you are a Singapore citizen aged 35 years or over, have a monthly income of not more than $1,900, you can enjoy 95% subsidy of your course fee for a wider range of courses covering all Singapore Workforce Skills Qualifications (WSQ ) courses, Academic Continuing Education and Training (CET) courses approved by the Ministry of Education (MOE), as well as Certifiable Skills Training courses accredited or supported by the SkillsFuture Singapore (SSG). You may also be eligible for a training allowance* if you sign up for any WTS qualifying courses on your own without the support of your employer and successfully complete it. In addition, you may receive cash awards* for completing training.

 


For more information, please visit www.ssg-wsg.gov.sg or www.workfare.sg or contact the WTS Hotline at 1800-5368-333.

 

3. UTAP (Union Training Assistance Programme)

 

ntuc

 

NTUC union members enjoy 50% (unfunded) course fee support for up to $250 each year when you enrol for courses supported under UTAP (Union Training Assistance Programme). Conditions apply.

 

For more information, please call NTUC Membership hotline at 6213 8008 or email UTAP@e2i.com.sg Website: http://skillsupgrade.ntuc.org.sg

 

4. SkillsFuture Credit

 

With effect from January 2016, Singaporeans aged 25 years and above who received their SkillsFuture Credit account activation letter will be eligible for an initial credit of $500 which can be used to pay for course fees for a range of eligible skills-related courses. The credits can be used on top of existing course fee subsidies/funding.

 

This is only applicable for Self-Sponsored applicants and must be applied via SkillsFuture Credit Portal within 30 days prior to course commencement date.

 


* Terms and conditions apply.

Register Here
Eligible for SkillsFuture Credit

Terms and Conditions

 


Documents Required for Registration

Upon completing the online registration, please submit the following:

1. Photocopy (back and front) of NRIC for Singaporeans and PRs, or 'Employment' / 'S' Pass for foreign applicant

2. WTS Letter or recent payslip or income statement (for WTS only)

3. Declaration form (For company-sponsored participants, please make sure Training Grant Application Reference Number is filled in)

IMPORTANT: Applications without ALL of the above required supporting documents will be considered incomplete and rejected. Singapore Polytechnic regrets that we will not be able to inform applicants of the incomplete documentation nor disclose the reasons for selection/non-selection of applicants.

Note: PACE Academy course schedules, course trainer, course fees and course availability are subject to change without prior notice.

 


 

Application Procedures
1. All applications must be made via Online Registration at www.pace.sp.edu.sg

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy

c) Cheques
Please make cheques payable to “Singapore Polytechnic”. Do cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number at the back of the cheque. When you have completed required details, you may mail the cheque here.

Please note that an administrative charge of $15 will be imposed for any returned cheques from the bank or financial institution.

2. All successful applicants will be notified with a letter of confirmation via email.

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