SgPools Academy-SP Connexion (Business Analytics)


Singapore Polytechnic is partnering with SkillsFuture Singapore and Singapore Pools to provide mid-career jobseekers with in-demand emerging skills and industrial attachments in the social service sector to transit into the job roles such as Business Analyst, through its SgPools Academy-SP Connexion Programme. 

The programme leverages the learning capabilities, experiences and training programmes developed and delivered by the Singapore Polytechnic, and from Singapore Pools’ transformation journey through its learning arm – the Singapore Pools Academy. Programme participants can expect a robust training journey based on design thinking principles, enhanced with industry relevant deep skills delivered through an established training roadmap.

Trainees are required to bring computer Notebook when attending lessons, as you may need it to access the e-learning materials, writing reports, using the relevant software, etc.

Course Objectives

The programme provides key understanding in relation to business analytics and how it can be applied to the social service landscape.

Suitable for

This programme is for trainees who are interested in working in the Social Service Sector in entry level positions. This is also suitable for individuals who want to rejoin the social service sector after a hiatus as this will serve as a comprehensive refresher course for them.

Industry and Career Options

With the skills and knowledge gained from this programme, you will be able to take on new challenges in Social Service sector with job roles as follows:

• Business Analyst
• Network Planning Analyst
• Client Portfolio Analyst
• Data Analyst
• Customer Insights Analyst
• Innovation & Process Excellence Manager 

Minimum Entry Requirements

Applicant must be a Singapore Citizen or Singapore Permanent Resident aged 21 and above, and is able to commit to the full-time training schedule.

In addition, the target trainees for SGUS programmes will exclude the following:


a) Graduated or graduating in Calendar Year (CY) 2019 / 2020 /2021 from ITE, Polytechnics, Universities, and other educational institutions. This includes graduates from private universities as well as overseas institutions; and

b) Graduated from the educational institutions mentioned in (a) and completed or completing their National Service (NS) in CY 2019 / 2020 / 2021 and are entering the labour force.

Individuals who took on post-graduate programmes (both directly after undergraduate programmes and mid-careerists with working experience) in CY2019 / 2020 / 2021 will not be eligible for SGUS.


Applicants should have at least a Diploma qualification from a recognised Institution of Higher Learning. 

Recognition of Prior Learning

Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Course Outline

The Programme consists of five (5) certificates to be conducted within six (6) months. 

The certificates may not be conducted according to the sequence listed.

Classes will be conducted in full-time mode, 5 days per week, 15 hours or more per week.

1. Certificate in Effective Communication (1 month)

2. Certificate in Stakeholder Management (1 month)

3. Certificate in Project Management Professional (1 month)

4. Certificate in Data Analytics and Visualisation (1 month)

5. Practicum (2 months)

Please click here for topic synopsis.


Award / Certification / Accreditation

• Upon passing all modules in each Certificate, trainees will be awarded a Certificate
• Upon completion of all the certificates, trainees will be awarded with a Certificate of Completion in SGUS Programme

Please refer here for the FAQ on SGUS programme.

Course Fees

Full Fees (inclusive of GST): $16,906.00

Subsidised Fees for Singaporeans & Singapore PR (inclusive of GST): $500.00

Trainees must fulfil minimum attendance requirements and pass assessments to qualify for course fee subsidies. Trainees who are unable to meet these requirements may be asked to return the course fee subsidies that they have received.

Refund Policy:

• The programmes allow trainees to exit without penalty if they are successfully placed into a job or have secured a job on their own accord while undergoing training. However, trainees who exit the programme without a valid reason may be asked to return the course fee subsidy that they have received.
• Refund of paid course fees will be pro-rated based on certificates that have not commenced
• Trainees who wish to exit from the programme must write to

No new intake


Class Schedule:
Mon-Fri, 9 am to 6 pm (at least 15 hours or more per week)
Lessons will be conducted in online synchronous/asynchronous or face-to-face mode

449.5 hours (6 months)


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