Singapore Polytechnic is partnering with SkillsFuture Singapore and Singapore Pools to provide mid-career jobseekers with in-demand emerging skills and industrial attachments in the social service sector to transit into the job roles such as Business Process Specialist, through its SgPools Academy-SP Connexion Programme.
The programme leverages the learning capabilities, experiences and training programmes developed and delivered by the Singapore Polytechnic, and from Singapore Pools’ transformation journey through its learning arm – the Singapore Pools Academy. Programme participants can expect a robust training journey based on design thinking principles, enhanced with industry relevant deep skills delivered through an established training roadmap.
Trainees are required to bring computer Notebook when attending lessons, as you may need it to access the e-learning materials, writing reports, using the relevant software, etc.
The programme provides applicable knowledge of industry relevant key concepts involved in the social service landscape, with benefits of adopting these solutions for business processes.
This programme is for trainees who are interested in working in the Social Service Sector in entry level positions. This is also suitable for individuals who want to rejoin the social service sector after a hiatus as this will serve as a comprehensive refresher course for them.
Industry and Career Options
With the skills and knowledge gained from this programme, you will be able to take on new challenges in Social Service sector with job roles as follows:
• Business Analyst
• Innovation & Process Excellence Manager
Minimum Entry Requirements
Applicant must be a Singapore Citizen or Singapore Permanent Resident aged 21 and above, and is able to commit to the full-time training schedule.
In addition, the target trainees for SGUS programmes will exclude the following:
a) Graduated or graduating in Calendar Year (CY) 2019 / 2020 from ITE, Polytechnics, Universities, and other educational institutions. This includes graduates from private universities as well as overseas institutions and part-time / post-graduate programmes; and
b) Graduated from the educational institutions mentioned in (a) and completed or completing their National Service (NS) in CY 2019 / 2020 and are entering the labour force.
Applicants should have at least a Diploma qualification from a recognised Institution of Higher Learning.
Recognition of Prior Learning
Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.
The Programme consists of five (5) certificates to be conducted within six (6) months.
The certificates are conducted in sequential, but may not follow the sequence listed.
Classes will be conducted in full-time mode, 5 days per week, 15 hours or more per week.
1. Certificate in Effective Communication (1 month)
2. Certificate in Stakeholder Management and Change Management (1 month)
3. Certificate in Service Innovation and Project Management (2 months)
4. Certificate in Data Analytics and Visualisation (1 month)
5. Practicum (1 month)
Please click here for topic synopsis.
*Certificates may not be conducted according to the sequence listed.
Award / Certification / Accreditation
• Upon completion of the modules in each Certificate, trainees will be awarded a Certificate of Completion
• Upon completion of all the certificates, trainees will be awarded with a Certificate in SgPools Academy-SP Connexion (Business Process Management)
Please refer here for the FAQ on SGUS programme.