COVID-19 Announcement - SP Service Providers
Dear SP Service Providers working in SP,
At the national level, the Multi-Ministry Taskforce has announced that we move to Phase Two of post Circuit Breaker on 19 June 2020.
Please take careful note of these measures for
1 Phase Two “Safe Transition"
For the immediate post Phase Two period, we should continue to work from home and only plan for a limited resumption of physical work that is critical and cannot be postponed further, and work from home is not an option.
If you need to return to campus, you are to seek agreement from the school/department supervisor/Director, who will then obtain approval from SP Management.
For personnel who return to campus, safe distancing measures as well as staggered work hours would be implemented, so that the starting and ending times of work do not coincide with peak-hour travel, where possible. This also minimises the need to
mingle with crowds at public transport nodes.
Safe Distancing Ambassadors (SDAs) would be
deployed across campus to ensure that staff, students and all personnel on
campus conform to the required distancing measures, comply with the
instructions from these SDAs and comply with the rules that have been
Even though the general public can now resume small-group social gatherings of up to any 5 persons under phase 2, all of us must continue to ensure that we do not socialise or congregate in groups at the workplace (e.g. at
common spaces such as food courts, pantries, water coolers / vending machines etc.), including during meals or breaks. Staff can now dine-in at our food courts with at least 1m distancing between individuals, or if this is not possible, at least 1m distancing between groups of no more than 5 persons. All social gatherings (e.g. birthday celebrations, team bonding activities, etc.) at the workplace must be cancelled or deferred.
We should continue not to socialise outside of the workplace, both during or outside working hours (e.g. going out together for lunch, dinner breaks or drinks), with colleagues. These measure are to keep the workplace safe and minimise
the risks of cross infection.
Everyone must continue to wear a mask when outside of their homes. Hence, if you are in campus it will be mandatory to wear a mask. The masks should be close-fitting and completely cover the nose and
2 If unwell
As part of National Policy, we
would like to remind you that if you are not feeling well, especially if you
display respiratory symptoms such as runny nose, cough, sore throat or loss of sense of smell, please
see a doctor and should not come to campus. Please inform the doctor of your
If you are diagnosed with Acute Respiratory Infection (ARI) and require COVID-19 testing, the doctor will arrange for a swab test to be conducted. Testing complements the other safe management measures we have put in place to safeguard the well-being
and safety of staff and students. This also allows for early identification of COVID-19 cases and to quickly contain any potential spread in the community.
While waiting for your COVID-19 swab test results you must not come to campus but to inform your school/department contact person or the Director that you had undergone a swap test. You will also need to make a declaration in the Declaration Form for non-SP staff attached and submit to your school/department contact person. Under item 1 of the form please select Suspect Case (A person suspected by MOH). You are to remain at home, self-isolate as much as possible, observe good personal hygiene,
and monitor your health. You should also stay contactable. Most results will be available within 3 working days.
Once you receive the results, you must inform your school/department contact person or the Director of the result within 24 hours of receiving the results.
If you are unwell, please visit only one clinic for check-ups. If there are practical constraints in doing so, do inform the clinic of all doctors visited over the past 14 days. If your household member (18 years and above) is unwell with respiratory
symptoms, please inform your school/department contact person or Director immediately and request to work from home.
3 Campus Entry & Exit
If you need to return to campus, you are to seek agreement from the school/department supervisor/Director who will then obtain approval from SP Management.
Please note the following for those seeking entry into campus:
- Only authorised personnel are allowed to enter campus.
- Entry into the campus will only be through the following gates with all other gates closed:
- Gate 1 (along Dover Road);
- Pedestrian turnstiles at Dover MRT Station;
- All other gates with turnstiles will operate as exit points only.
- All colleagues, students, service providers and visitors must use the SafeEntry application to submit their entry into, and exit from, SP campus. You must do the SafeEntry Check In and show your SafeEntry Check In Pass on
your mobile phone for verification by the security personnel, before you are allowed into the campus.
- Alternatively, you can produce your NRIC (or Transitlink Concession Card, Passion Card, Driver’s License, Merdeka Generation Card, Pioneer Generation Card, MOM Work Pass or Work Permit) for SafeEntry Check In via scanning at the checkpoints.
When you leave the campus, you must do the SafeEntry Check Out on your own.
- For Dover MRT Station entrance, you must tap your staff card (if you have one) against the turnstiles in order to gain entry into campus. Otherwise you are to go through the visitor lane.
- Personnel coming via vehicles will have to be dropped off either at the Dover MRT Station driveway or Gate 1 drop-off area. You are not allowed to be dropped off inside campus.
- Personnel who are parking in campus will have to enter
via Gate 1, where you will be directed by the security personnel to stop your
vehicle after the gantry. You will have to do your SafeEntry Check-In and show
your SafeEntry Check-In pass and staff card for verification by the security
personnel, before you are allowed into campus.
4 While in Campus
- Everyone must now wear a mask when outside of their homes. Hence, if you are on campus, it will be mandatory to wear a mask before entering the campus, otherwise you will be denied entry. Face shields
in lieu of masks are allowed only if they have health conditions that may result in breathing or medical difficulties when a mask is worn for a prolonged period of time. The face shields must cover the wearer’s entire face, from
the forehead to below the chin, wrapping around the sides of the face. Face shields may be worn on top of a mask to provide additional protection.
- Adhere to the strict safe distancing
measures within campus and personnel should not socialise or congregate in
groups at the workplace including mealtimes or break times so as to avoid risks of transmission. Personnel should also not socialise outside
of the workplace, both during or outside working hours (e.g. going out together
for lunch, dinner or drinks). .
- You are only to proceed and work in your work premises and keep a safe distance of at least 1m away from others.
- You are to cooperate with the Safe Distancing Ambassadors who will be stationed around campus to enforce safe distancing measures.
5 Temperature Taking & Recordings
Take your temperature before leaving your home to come
to campus, and then report it to the school/department supervisor of your temperature
readings. You are required to bring your thermometer to campus to take your
temperature a second time later in the day, and also report your second
temperature reading of that day to the school/department supervisor.
6 Travel Declaration
All residents of Singapore are still advised to defer all travel abroad. Please note all travel overseas will not be approved for now. This includes travel to Malaysia.
If approval is given for you to travel, please be reminded that it is mandatory to declare travel details (including the city or province) in the Travel Declaration Form and submit to your school and department that you are working with, if you have travelled/are travelling overseas. Please ensure all travel information are updated, if details are known. Please take this travel declaration exercise seriously and it is for your strict compliance and needs to be submitted every time new travel plans are confirmed.
inform the school / department that you are working with immediately if you are
travelling to or returning from overseas.
7 Declaration on contact with COVID-19 cases
In addition to the requirement to make a travel declaration, you are required to submit a declaration if, to the best of your knowledge, in the past 14 days, you:
- are a Confirmed Case/Suspect Case/Person under Quarantine Order/Person issued Stay Home Notice (SHN), or
- have been in contact with a Confirmed Case/Suspect Case/Person under Quarantine Order/Person issued Stay Home Notice (SHN), in the past 14 days.
If (a) or (b) applies to you, please make your declaration using the Declaration Form for non-SP staff attached and submit to your supervisor together with the attached Excel file Template for case data.
- Confirmed/Suspect Case - A person confirmed or suspected by MOH to have the COVID-19.
- Person under Quarantine Order – A person under quarantine order from MOH.
- Stay-Home Notice – A person issued Stay-Home Notice by ICA.
8 Trace Together
- A mobile application called
TraceTogether was launched on 20 Mar to support ongoing contact
tracing efforts amidst the COVID-19 outbreak in Singapore.
- By downloading the app and
consenting to participate in it, TraceTogether allows users to
"proactively help" in the contact tracing process. The TraceTogether app, which was developed by the
Government Technology Agency (GovTech) in collaboration with MOH can be
downloaded by anyone with a Singapore mobile number and a
- There had been an update to the TraceTogether mobile application (https://www.tracetogether.gov.sg). With that, please note that it is mandatory to register with it and ensure it is operational when you are entering campus. This will greatly help the contact tracers if there is a need to do contact tracing.
We will keep you updated on any new measures or changes. Let’s work together and play our part to keep our campus safe.