COVID-19: For some businesses, enhanced online browsing to drive sales could become a new norm
12 Jun 2020
Article highlighted that more businesses are seeing the benefits of going online and enhancing their online browsing experience for customers. Despite customers’ changing buying habits and expectations, SP School of Business lecturer Lim Xiu Ru opined that moving to online sales would also depend on the retailers’ ability to support and sustain their digital presence. Similar story reported on Berita Mediacorp.