Diploma Student Concession (EZ-Link) Card

Dear freshmen, due to the ongoing COVID-19 situation, all concession card collection will be scheduled till later in the semester. You will submit your e-application so that your concession cards can be processed. SP will notify you via iChat email on the schedule for the collection of the concession cards when the Circuit Breaker is over (Tentatively 1 June 2020)

TransitLink has worked with LTA to grant existing Secondary School SmartCard holders an interim extension for their concession till 15 June 2020. Eligible card holders are to tap their card at top-up machines at MRT/LRT stations no later than 30 April 2020. View the FAQ.

All Full-Time matriculated Diploma students from a government or government-aided tertiary institution are eligible to apply for a Diploma Student Concession Card to travel on buses, MRT and LRT.

Newly Enrolled Students (Year 1 & PFP)

Application Procedure

Step 1: e-Enrolment / Onsite Enrolment Completed

  • From early April (JAE / EAE), OR
  • From mid-April (PFP), OR
  • Two (2) weeks after completing enrolment (DAE / e-Appeal / Late enrolment)

Step 2: Check iChat for email with application instructions

  • Please check Inbox, Spam and Junk mail folders

Step 3: Email received

  • Check your eligibility via TransitLink website [Link]
  • If eligible, proceed to submit your application via one of the two methods:

    Online Application
    Submit your application via this [Link]:
    i. Enter your personal details
    ii. Select location as "Singapore Polytechnic (Diploma)
    iii. Make payment online via eNETS, Mastercard or Visa*
    * Please temporarily disable your pop-up blocker

    Payment in Person
    Approach any TransitLink Ticket Offices islandwide and bring along the following:
    i. NRIC (for Singaporeans and Singapore PRs), OR
    ICA Student's Pass (for International students)
    SP Student Card
    Cash payment of $8.10

Once application is submitted, TransitLink will print the concession card and deliver them to SP in 10 working days.

Step 4: Second Email Received

  • An email notification will be sent via iChat when your concession card is ready for collection

Step 5: Concession Card Received

  • Students will need to perform an initial top-up of $10 to activate the concession card
  • Students will need to purchase 1 of the 3 available concession passes to enjoy unlimited rides on MRT, LRT and public buses (Express buses excluded)
  • Concession passes will only be activated upon the commencement of the semester in mid-April
  • More information about concession passes may be found in TransitLink's website [Link]


For current students who did not apply for the concession card between Apr to Jun, please refer to the instructions in Step 3 for application.

Once processed:

  • For online application, the concession card will be mailed to your indicated residential address in 5 working days
  • For application in person, the concession card will be issued on the spot

If not able to proceed with your application, please notify us by emailing us at contactus@sp.edu.sg and provide the following so that we may liaise with TransitLink on your application:

  1. Full name
  2. Student Number
  3. Course

Extend Expiring Concession EZ-Link card

Diploma Students - Request Procedure

Step 1: Email extension request to contactus@sp.edu.sg and provide:

  • Full Name
  • Student Number
  • Course

Step 2: Extension Request Received

  • SP will send data to TransitLink to process extension
  • TransitLink takes between 2 to 4 weeks to process the extension

Step 3: Extension Request Processed

  • SP will be notified once TransitLink has processed the extension requests
  • An email will be sent to students' iChat with instructions on effecting the extended concession

For students who:

  • Did a course transfer and are aware that they will graduated later than initial
  • Failed a module in their final semester and required to repeat an extra semester

Please notify us as soon as these outcomes are made available to you so that SP may submit your extension request early

PFP Students - Concession Extension

For PFP students who are holding onto the 1-year concession card, SP will auto-extend your concession upon confirmation of your successful completion of the PFP programme.

The instructions email will be sent to you 1 week before your diploma term commences (second week of April) and you will need to tap your card at the Auto Top-up Machines (ATM) at all MRT stations to effect the extension. 

SP Student Card vs Concession EZ-Link card


SP Student Card
Diploma Student Concession (EZ-Link) Card
FareAdult fareAdult fare

Tap at gantry for entry to campus

Unlimited travels on MRT, LRT and public buses
if concession pass was purchased
CompanyEZ-Link Pte LtdTransitLink Pte Ltd
Hotline6496 83001800 2255 663
EnquiriesEmail EZ-LinkOnline Feedback Form

You are strongly advised to not top-up any value to the SP Student Card, and should solely use the concession card for travelling purposes.

Loss of Concession EZ-Link Card

If you have misplaced your concession card, you may obtain a replacement card via the following methods:

Replacing your lost / damaged concession card

Option 1: Replacement at Concession Card Replacement Offices (CCROs)

  • Approach one of the CCROs listed in the link above and bring along:
    - NRIC (SG / SPR), OR
    - ICA Student's Pass (International students)
    - SP Student Card
    - Recently taken passport-size photo taken against a white background
    - Cash payment of $21.10
    - Initial top-up of $10
  • Receive replacement concession card on the spot

Option 2: Replacement Request via TransitLink website

  • Access the above link and enter your personal details
  • Complete online payment of $19.10 via eNETS / Mastercard / Visa
  • Once processed, replacement concession card will be mailed to your indicated residential address in 5 working days
  • Activate the card by performing an initial top-up of $10 at the Automatic Top-Up Machines (ATMs) found at all MRT and LRT stations

TransitLink Locations & Information

TransitLink Information
TransitLink Hotline: 1800 2255 663
(8.00am - 6.00pm daily, closed on public holidays)
Information on Diploma Student Concession Card
List of Concession Card Replacement Office (CCROs)
List of TransitLink Ticket Offices
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