EXAM RESULTS AND APPEALS

APPEAL PROCEDURES

All appeals should be lodged within 4 working days from the release date of the Examinations Results.

Appeal against a Failed Module in the Semester Examination

Purpose of appeal: For the re-marking of a failed exam paper

NOTE: ALL APPEALS SHOULD BE LODGED WITHIN 4 WORKING DAYS AFTER THE RELEASE OF THE EXAMINATION RESULTS THROUGH SAS, EMAIL or SMS.

  • Appeal forms are obtainable from the STUDENT SERVICE CENTRE during office hours.
  • A payment of $26.75 (inclusive of 7% GST) is required.
    * For cash payment made at the Finance Counter, please remember to submit the appeal form back to STUDENT SERVICE CENTRE for processing.
  • Please note that only ONE appeal can be lodged. No re-appeals are permitted.
  • Please note that form must be duly completed and submitted to the STUDENT SERVICE CENTRE with supporting documents (if any)
  • No appeals will be accepted for re-grading of an exam paper in which a student has passed.
  • No appeals will be entertained from any student who attributes his/her failure in the examination to the use of faculty calculator.
  • The Examinations Office will notify the student about the outcome of the appeal by post.
    * Students should not assume that their appeal is successful unless informed by the Examinations Office.

Appeal against Removal from Course

 

Purpose of appeal: To appeal to be reinstated after being removed from course

NOTE: THE APPEAL WILL ONLY BE ACCEPTED FROM STUDENTS WHO HAVE SAT FOR THE EXAMINATION BUT FAILED DUE TO ILLNESS OR BEREAVEMENT OF A CLOSE RELATIVE OR ANY OTHER EVENT WHICH IS ENTIRELY BEYOND THE CONTROL OF THE STUDENT.  FOR SUCH CASES, SUPPORTING DOCUMENTS MUST BE SUBMITTED TOGETHER WITH THE APPEAL FORMS.

  • Appeal forms are obtainable from the STUDENT SERVICE CENTRE during office hours.
  • All appeals should be lodged within 4 working days after the release of the Examination Results.  Please note that form must be duly completed and submitted to the STUDENT SERVICE CENTRE with supporting documents (if any).
  • Please note that only ONE appeal can be lodged. No re-appeals are permitted.
  • No appeal will be entertained from any student who attributes his/her failure in th examination to the use of a faulty calculator.
  • The Examinations Office will notify the student about the outcome of the appeal by post.
    * Students should not assume that their appeal is successful unless informed by the Examinations Office.

Q. Where is the Finance Counter?

The Finance Counter is located at the Administration Building, 2nd Storey, Singapore Polytechnic, 500 Dover Road, Singapore 139651 (opposite the Main Library).  Please refer to the Campus Map for details.

Finance Counter Opening Hours
Mondays to Fridays : 8.00 am to 5.30 pm
Saturdays, Sundays & Public Holidays : Closed

Telephone Number
6870-8220 (Finance General Enquiry Line)

 

EXAMINATION RESULTS

There are four ways in which you can view your exam results on the day of release:

(1) By checking your SP Student Email / Student Web Mail, or

(2) By logging in to the E-Services for Students(https://www.sp.edu.sg > eServices > select E-services from drop-down menu > select e-Services/E-Resources under For Students header) > Examinations > Exam Results

(3) Through SP Mobile .

(4) By receiving SMS if you subscribe, before the release date, to the service through E-Services for Students(https://www.sp.edu.sg > eServices > select E-services from drop-down menu > select e-Services/E-Resources under For Students header)  > Other e-Services SMS Service Subscription.

Note:

With effect from the 2017/2018 academic session, students may download (pdf) and print their results slip from the Student Portal.  You may use this for university admission (NUS, NTU, SMU and SIT have been informed).  A copy of the transcript will be given during the graduation ceremony.  Should you wish to have additional copies, you may apply online at E-Services(https://www.sp.edu.sg > eServices > select E-services from drop-down menu) > For AlumniApply for Academic Transcript (S$10.70 per copy).

 

 

(1) SP Student Email
(also known as Student Web Mail)

This mode allows you to view your exam results hours earlier than through the E-Services for Students.

You do not need to do anything to subscribe to this service.  All full-time and part-time students of SP have already been allocated accounts to access their SP Student Email.

On the day that your semester exam results are due to be released, your results will be sent automatically to your SP Student Email in the early hours of the day.

Note:
If you cannot find your exam results email in your normal mail inbox, try checking your junk mail or bulk mail folders.

If you encounter problems accessing SP Student Email, please call the SPICE ServiceDesk at 6870-7888 (Mon-Fri: 8am-6pm) or send an email to the SPICE ServiceDesk.

You will need your SPICE account and password to log in to the system.

 


 

(2) E-Services for Students

(also known as SAS Student Self Service)

The 2018/2019 Semester 1 exam results will be released on 18 Sep 2018 for all full-time courses through E-Services for Students(https://www.sp.edu.sg > eServices > select E-services from drop-down menu > select e-Services/E-Resources under For Students header) > Examinations > Exam Results.

The timing for the release of exam results will be staggered as follows:

SchoolTime of Release (FT) 
CLS09:00 am
CASS09:30 am
SD09:30 am
DMIT10:00 am
SB10:30 am
ABE11:00 am
SMA11:30 am
MAE12:00 noon
EEE01:00 pm

All Diploma Plus: 2.00 pm

Polytechnic Foundation Programme's year-long modules (results available only in Semester 2): 2:00 pm 


 

 

(3) SP Mobile 

This service is only available to SP students who have downloaded the SP Mobile application (available in both iOS and Android platforms).  Select the icon with four squares at the top right corner of the screen to display All Apps.

The timing for the release of exam results will be the same as the SAS Student Self Service - listed in (2) above.

SP Mobile - Student Home

SP Mobile - Student Exam Results

 


 

 (4)  via SMS
(This service requires students to subscribe through Student Portal)

This service is only available to SP students who have subscribed to the service before the cut-off date (18 Sep 2018). 

If you would like to receive your semester examination results via SMS, in addition to the above modes of exam results notification, please subscribe to the service and update your HP number through E-Services for Students(https://www.sp.edu.sg > eServices > select E-services from drop-down menu > select e-Services/E-Resources under For Students header)  > Other e-Services SMS Service Subscription.  Your exam results will be sent to the HP number captured in SAS2.