Certificate of Performance in Healthcare Management


Course Synopsis                                                           

The Certificate of Performance in Healthcare Management course aims to provide an understanding of the healthcare policy, systems and major factors likely to shape the healthcare system. It consists of an insight into governance of healthcare organisation, structure and healthcare financing. Students will be equipped with extensive knowledge on managing healthcare professional and work in a diverse environment.

Course Objectives

Upon completion of this course, participants should have knowledge and understanding of:

  • Healthcare policy and systems
  • Governance of healthcare organisations
  • Healthcare organisation structures
  • Healthcare finance and insurance
  • Managing healthcare professionals
  • Cultural competency and diversity
  • Health and well-being

Suitable for

This course is designed for medical, nursing and allied health professionals and hospital administrators and executives who wish to develop and enhance their knowledge of healthcare management and hospital administration.

For non-healthcare professionals who wish to work in the healthcare industry, this course would provide them with a distinct advantage in their career switch. Overall, it benefits those who wish to achieve professional development and contribute to excellence in healthcare.

Minimum Entry Requirements

At least a diploma from a recognised institution and have preferably 2 years of working experience in the healthcare sector.

** Applicants who do not meet the above requirements may also apply. It will be assessed on a case-by-case basis.

Course Outline

The curriculum consists of 3 modules of 30 hours each. The total curriculum hours are 90. The modules are:

Module 1:  Healthcare Management

The healthcare management module provides an understanding of the trends, future challenges and the major factors likely to shape the healthcare system. It consists of an insight into healthcare delivery systems, healthcare philosophy and healthcare financing. Students will receive a well-rounded knowledge on the current Singapore healthcare scene and learn to incorporate public policy and external environmental factors in strategic decision making.

Upon completion of this module, participants should have knowledge and understanding of:

  • Healthcare policy and systems
  • Governance of healthcare organisations
  • Healthcare professionals
  • Financing healthcare and health insurance
  • Managing costs and revenue in healthcare
  • Health and well being
  • Cultural competency and diversity in healthcare•

Module 2:  Human Resource Management in Healthcare

This module provides an introduction to human resource and issues specific to healthcare. At the end of this module, students will have the knowledge in areas like healthcare work force planning, recruitment, selection and retention methods in healthcare, performance management, training and development of staff. This module also focuses on employee safety, benefits as well as legal issues related to human resource management.

Upon completion of the module, the students should be able to:

  • Define human resource management behavior and discuss several of the human resource challenges in healthcare.
  • Provide an overview of healthcare work force planning.
  • Describe the importance of performance management of staff.
  • Describe the basic human resource management functions that include HRM planning, recruitment and selection, socializing, training and development, compensation and benefits.
  • Describe types of legal issues in relation to human resource management.
  • Understand occupational safety, health, and security in the healthcare workplace. Understand employee relations and labor relations including collective bargaining and negotiation.

Module 3:  Financial Management in Healthcare

This module provides an introduction to the students to the fundamental concepts and skills in financial management necessary to succeed in an increasingly competitive employment environment. Students will understand the various healthcare revenues and expenses as well as the trends in healthcare financing budgeting and capital expenditure. At the end of this module, students can do financial analysis, management reporting as well as planning, operating revenues and measuring financial performance. This area covers the planning, development, establishment, analysis and assessment of financial management processes for an organisation’s capital, budget, and accounting and related reporting systems.

Upon completion of the module, the students should be able to:

  • Define financial management in healthcare and its importance, and financial governance.
  • Understand the healthcare revenues and expenses, budgeting and capital budgeting.
  • Have knowledge about trends in healthcare financing, strategic and operational planning, and working capital.
  • Describe financial analysis and management reporting.
  • Measures of performance in healthcare financing.

Mode of Assessment

Participants are required to complete both written assignments and written examination for the programme. The written examination makes up 60% of the results and the written assignments make up the remaining 40%.

Funding Incentives

SkillsFuture Credit (SFC)

With effect from January 2016, Singaporeans aged 25 years and above who received their SkillsFuture Credit account activation letter will be eligible for an initial credit of $500 which can be used to pay for course fees for a range of eligible skills-related courses. The credits can be used on top of existing course fee subsidies/funding.

This is only applicable for self-sponsored applicants. Application via SkillsFuture Portal can only be made starting from 60 days before the course commencement date.


Union Training Assistance Programme (UTAP)

NTUC union members enjoy 50% (unfunded) course fee support for up to $250 each year when you enrol for courses supported under UTAP (Union Training Assistance Programme). Conditions apply.

For more information, please call NTUC Membership hotline at 6213 8008 or email UTAP@e2i.com.sg Website: http://skillsupgrade.ntuc.org.sg


Participants shall be awarded the Certificate of Performance in Healthcare Management by PACE Academy, Singapore Polytechnic when they have:

a) Attended at least 90% for each module
b) Passed all required modules
c) Completed all necessary course work and
d) Met all financial and administrative obligations

Trainer's Profile

  • Healthcare Management module by Dr. Ye Htut
  • Human Resource Management in Healthcare module by Mr. Lam Mun Siew
  • Financial Management in Healthcare module by Ms. Tan Teck Swan

Application Procedure

1. All applications must be made via Online Registration at www.pace.sp.edu.sg

Course fees can be paid by the following payment modes:

Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
a) For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 7:30pm

c) Please make cheques payable to “Singapore Polytechnic”. Please cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number on the back of the cheque. Mail the cheque to:

Singapore Polytechnic
PACE Academy
500 Dover Road
Blk T1A, Level 1
Singapore 139651

Please note that an administrative charge of $15 will be imposed for any returned cheques from the bank or financial institution.

2. All successful applicants will be notified with a letter of confirmation via email.

3. Withdrawal and Deferment

Withdrawal and deferment notice must be made in writing to the Professional & Adult Continuing Education (PACE) Academy, Singapore Polytechnic via email accordingly:

Online Courses - elearning@sp.edu.sg
All other Courses pace@sp.edu.sg

For withdrawal cases, the portion of course fee to be refunded is based on the date of notice as follows:


  • 2 weeks before the commencement of the course - Full refund
  • Less than 2 weeks before commencement of the course - 70% refund
  • On or after date of commencement - No refund


  • There will be no refund or transfer of course once the account has been created.

The Singapore Polytechnic reserves the right to cancel or postpone any of the courses. Applicants will be duly notified and where applicable, the full fees will be refunded.

The Singapore Polytechnic also reserves the right to amend the fees charged or the period and duration of the courses.

The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.

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Date of course:

26 Feb 2018 - 18 May 2018


Registration Period:

10 Nov 2017 -  02 Feb 2018


Participants registering for the course must be available throughout the course of study.


* Registration may be closed once seats are filled up




Days: (Mondays, Wednesdays & Fridays)

Duration: The curriculum consists of 3 modules of 30 hours each. The total curriculum hours are 90.

Time: 7.00 pm to 10.00 pm.

Venue: Singapore Polytechnic


$2,568 (inclusive of GST)



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