Effective Communications Skills for Business Success

Course Objective

Business writing and Presentation Skills course is about how messages can be transmitted effectively to specific audiences. Course participants will be trained to become a competent writer by learning to use better written and oral modes of communication for accurate and effective interaction to win over their intended audience.

The course will teach participants to utilise techniques on engaging audience through various elements before they commence writing. They will learn how to communicate in business situations in a coherent and organised manner.

Participants will also learn how to be an effective presenter while gaining insights on how to formulate, present and deliver presentations in a polished manner.

Course Outline 

Day 01: Introduction to Business Report Writing:

  • Message, Audience, Purpose
  • Planning a Business Report
  • Data Collection, Findings and Data Analysis
  • Conclusions and Recommendations
  • Executive Summary
  • The Format

Day 02: Introduction to Business Presentation:

  • The Planning Stage
  • The Organizing & Preparation Stage
  • The Delivery Stage
  • Handling Questions

Suitable For

Managers, Executives, Support Staff and Corporate Employees

Funding Incentives


Course Fee Breakdown

Singaporeans (aged below 50)

SPR / Foreigners

Full Course Fees $460
Subsidy Amount - $230
GST $32.20
Course Fees Payable $492.20 $262.20


* The National Silver Academy funding is for Singaporean Seniors aged 50 and above ONLY.

SkillsFuture Credit (SFC)
With effect from January 2016, Singaporeans aged 25 years and above who received their SkillsFuture Credit account activation letter will be eligible for an initial credit of $500 which can be used to pay for course fees for a range of eligible skills-related courses. The credits can be used on top of existing course fee subsidies/funding.

This is only applicable for self-sponsored applicants. Application via SkillsFuture Portal can only be made starting from 60 days before the course commencement date.


Minimum Entry Requirements




Certificate of Attendance

1. All applications must be made via Online Registration at www.pace.sp.edu.sg

Course fees can be paid by the following payment modes:

Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
a) For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 7:30pm

c) Please make cheques payable to “Singapore Polytechnic”. Please cross the cheque and write the Registration Reference ID, Applicant Name and NRIC/FIN number on the back of the cheque. Mail the cheque to:

Singapore Polytechnic
PACE Academy
500 Dover Road
Blk T1A, Level 1
Singapore 139651

Please note that an administrative charge of $15 will be imposed for any returned cheques from the bank or financial institution.

2. All successful applicants will be notified with a letter of confirmation via email.

3. Withdrawal and Deferment

Withdrawal and deferment notice must be made in writing to the Professional & Adult Continuing Education (PACE) Academy, Singapore Polytechnic via email accordingly:

Online Courses - elearning@sp.edu.sg
All other Coursespace@sp.edu.sg

For withdrawal cases, the portion of course fee to be refunded is based on the date of notice as follows:


  • 2 weeks before the commencement of the course - Full refund
  • Less than 2 weeks before commencement of the course - 70% refund
  • On or after date of commencement - No refund


  • There will be no refund or transfer of course once the account has been created.

The Singapore Polytechnic reserves the right to cancel or postpone any of the courses. Applicants will be duly notified and where applicable, the full fees will be refunded.

The Singapore Polytechnic also reserves the right to amend the fees charged or the period and duration of the courses.

The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.


Back to the top




Registration Date:

To be advice


Please note that once the maximum class size is reached, the online registration will be closed.


Application Procedure


Course Date:

To be advice




Course Hours: 14 hours
Time: 9am to 5pm
Venue: Singapore Polytechnic




For Public:


$460.00 (before GST)
$492.20 (after GST)


As part of:

For Seniors (Singaporean who aged 50 and above):


$262.20 (after GST)




By E-Payment (VISA / Master credit/debit cards/ Internet Banking)

Please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed


Please make the payment at:

Singapore Polytechnic
PACE Academy
Blk T1A, Level 1
Mon-Fri: 8:30am to 8:00pm






Terms and Conditions