Sales is not just about selling product. Like it or not half the decisions are made and people enter into buying relationships with people they like or trust. Buying decisions have become more complex with lots of options in this knowledge economy. Building sustaining relationships, managing one self and managing another party has to be mastered through a soft blend of EQ. Customer Psychology, Understanding and Responding to people on your feet, building sustaining relationships, when to give and when not to are all soft elements to success under the big umbrella of the selling process and system.
Sales has also fundamentally shifted from traditional outdoor sales to managing and working through digitally, managing virtual clients and customers. Driving marketing strategies that would work, designing the sales process and funnel flow, implementing an e-commerce system and managing them effectively.
In this course, participants will- Acquire skills in identifying soft elements in unspoken environments
- Mastering the blend within the various audiences play and how to handling them during your commercial sales and digital sales process
- Acquire the 5 Dimensions of Customer Profiling ® to design customer focused sales pitches, contents and adjusting selling styles in both B2B and B2C environmental setting
- Map out your customer segment and your personalized key steps in handling them
- Design your marketing and sales process flow
- • Implement a simple e-commerce system