The e-Services are available 24 hours a day, 7 days a week (excluding maintenance, upgrades, and physical environment disruptions due to external parties and planned shutdowns).
The support hours are during regular office hours, 8:30 am to 5:30pm, Monday to Friday (excluding Public Holidays).
The service(s) will undergo scheduled maintenance and will be unavailable during the following period stated below. We apologise for any inconvenience.
| SERVICE | MAINTENANCE PERIOD |
|---|---|
| Data Network(Wireless & Internet) | 25/04/2026(Saturday)8:00pm to 26/04/2026(Sunday)12:00pm |
| Academic Management System (AMS) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Academic Quality System (AQS) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| PACE CET System (ACCE and Claims) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| EDD Service Request | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| eITQ (Electronic Invitation To Quote) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| ICT Service Management (ICTSM) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Overseas Academic Programme (OAP) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Procurement Database Search Engine (PDSE) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Quality & Environmental Management System (QEMS) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Records Management System | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| SP Mobile – IT FAQ | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| SP Mobile – Feedback > Facility & Security | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Student FAQ | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Student Project Management System (SPMS) | 25/04/2026(Saturday)9:00am to 26/04/2026(Sunday)11:00pm |
| Data Network(Wireless & Internet) | 02/05/2026(Saturday)8:00pm to 03/05/2026(Sunday)12:00pm |
| Data Network(Wireless & Internet) | 09/05/2026(Saturday)8:00pm to 10/05/2026(Sunday)12:00pm |
| Data Network(Wireless & Internet) | 30/05/2026(Saturday)8:00pm to 31/05/2026(Sunday)12:00pm |
We apologise for any inconvenience caused.
For further clarification, please contact the SPICE Service Desk at 6772 1260 or email ServiceDeskMail@sp.edu.sg.
Singapore Polytechnic
500 Dover Rd Singapore 139651