The e-Services are available 24 hours a day, 7 days a week (excluding maintenance, upgrades, and physical environment disruptions due to external parties and planned shutdowns).
The support hours are during regular office hours, 8:30 am to 5:30pm, Monday to Friday (excluding Public Holidays).
The service(s) will undergo scheduled maintenance and will be unavailable during the following period stated below. We apologise for any inconvenience.
| SERVICE | MAINTENANCE PERIOD |
|---|---|
| INDT will be conducting an IT Disaster Recovery Exercise.
SPICE services will be intermittently disrupted during the ITDR exercise period.
Note: All other Cloud services such as Email, POLITEMALL and Brightspace, are not affected. | 10/10/2026 (Saturday) 9:00am to 10/10/2026 (Saturday) 6:00pm |
| Student Admin System (SAS2) | 10/10/2026 (Saturday) 9:00am - 6:00pm |
| Polytechnic Foundation Programme (PFP) | 10/10/2026 (Saturday)9:00am - 6:00pm |
| Student Admin System (SAS2) | 12/10/2026 (Monday) 6:00pm to 14/10/2026 (Wednesday) 6:00pm |
| Polytechnic Foundation Programme (PFP) | 12/10/2026 (Monday) 6:00pm to 14/10/2026 (Wednesday) 6:00pm |
| Data Network (Wireless & Internet) | 17/10/2026 (Saturday) 8:00pm to 18/10/2026 (Sunday) 12:00pm |
We apologise for any inconvenience caused.
For further clarification, please contact the SPICE Service Desk at 6772 1260 or email [email protected].
Singapore Polytechnic
500 Dover Rd Singapore 139651