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Terms and Conditions

1. Registration

1.1 All PACE courses will be accepted through Online Registration.

1.2 All applications are subject to confirmation and PACE Academy will endeavour via email to notify applicants 10 working days before the scheduled commencement date of the course. Applicants for e-learning courses will receive email confirmation within 3 working days.

Applicants for CET diploma courses will be notified of their application outcome via email 6 weeks after the closing of the course registration period.

1.3 Closing date for registration of WSQ and short courses is 10 working days prior to scheduled course commencement date or as determined by PACE Academy.

Closing date for registration of CET Diploma courses will be indicated in the respective course detail page on a semestral basis.

1.4 Registration is only confirmed upon full payment of course fees. For self-sponsored registrants, an applicant’s place is only confirmed upon receipt of payment. Places are allocated based on a first-come-first served basis with full payment made. For company-sponsored registrants, registration is confirmed when invoices are paid. Payment is to be made within 14 days from date of invoice. The payment terms are 14 days from the date of invoice or before the commencement of the course, whichever is earlier.

1.5 The registration form is to be completed by the course applicant or an authorised company representative only.

1.6 The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration and for communication with the relevant organisations that require the information related to the course.

1.7 Please note that all programmes and courses offered by the PACE Academy are conducted in the English language, unless otherwise stated.


2. Payment of course fees

2.1 Registration is only confirmed upon full payment of course fees before the commencement of the course. For self-sponsored applicants, an applicant’s place is only confirmed upon receipt of payment. For company sponsored applicants, payment must be received before the commencement of the course.

Please note that as places in a course are allocated on a first-come-first-served basis, payment of the course fees upon registration does not guarantee the applicant a place in the course.

2.2 Acceptable modes of payment are as follows:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
One-Stop Service Centre

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

With effect 1 Aug 2021, cheque payment is not available

d) For Telegraphic Transfer (TT)

Singapore Polytechnic encourages you to remit in Singapore currency in order to avoid not settling the fees in full due to differences in exchange of the foreign currency.

There will be a bank processing fee and other agent bank charges imposed when you make a Telegraphic Transfer. To ensure that the full amount of tax payable is remitted to Singapore Polytechnic, please instruct your bank that "Telegraphic Transfer / other agent bank charges to be borne by the applicant" instead of the beneficiary. Otherwise, the amount remitted may not be sufficient to cover your course fees in full and Singapore Polytechnic may then need to recover any outstanding tax

Any bank charges incurred have to be borne by the remitter.

2.3 Funding ( If applicable )

2.3.1 Singaporeans/Permanent Residents (PR) may enjoy government funding for selected courses.

All applicants, individual and/or company sponsored must attain a minimum attendance of 75% in the course, attempt all assessments and be certified competent in order to be eligible for the funding. Failing which the individual or the employer is liable to forfeit the grant and bear the full course fees.

The WDA Training Grant Number has to be indicated in the online course registration. Upon confirmation of the course, PACE Academy will confirm the enrolment with WDA.

2.3.2 SkillsFuture Credit (SFC)

With effect from January 2016, Singaporeans aged 25 years and above who received their SkillsFuture Credit account activation letter will be eligible for an initial credit of $500 which can be used to pay for course fees for a range of eligible skills-related courses. The credits can be used on top of existing course fee subsidies/funding.

This is only applicable for self-sponsored applicants. Application via SkillsFuture Portal can only be made starting from 60 days before the course commencement date.


3. Withdrawal from course

Deferment is not applicable for all our courses.

Withdrawal notice must be made in writing to the Professional & Adult Continuing Education (PACE) Academy via email to pace@sp.edu.sg.

Withdrawal is not applicable to e-learning courses.

3.1 Participants who wish to withdraw from the course after registration shall submit a Withdrawal Application Form to the PACE Academy, Singapore Polytechnic.

3.2 Participants shall settle all outstanding bills with the Polytechnic prior to withdrawal. The portion of course fee to be refunded is based on the submission date of Withdrawal Application Form as follows: 
      • On or after date of commencement – No refund
      • 2 weeks before the commencement of the course - Full refund of paid course fee
      • Less than 2 weeks before commencement of the course - 50% refund of paid course fee
      • E-Learning - There will be no refund or transfer of course once the account has been created.

3.3 There will be no fee refund for participants who do not turn up for the course.

3.4 Please note the deferment from a course is considered as withdrawal from the course. Trainee who wish to resume study subsequently need to write in to pace@sp.edu.sg for approval. It is subjected to availability of the course and vacancy.

*For Part-Time Diploma and Post Diploma courses, Admin fee of $53.50 and Student Union Fees will not be refunded.


4. Course Cancellation, Changes & Modifications

4.1 PACE Academy course schedules, including course trainer, course fees and course availability are subject to change.

4.2 PACE Academy reserves the right to cancel or postpone any course at short notice; & at its absolute discretion without assigning any reason for such cancellation/postponements. In the event that the applicant’s chosen course is cancelled prior to its commencement, PACE Academy will make a full refund of course fees already paid by the applicant.


5. Appeal

5.1 Applicants who wish to  i) appeal against a failed test/examination results  ii) request to print letter of certification/transcripts/student cards shall submit an  Appeal Form  to the PACE Academy, Singapore Polytechnic.

5.2 Applicants shall pay a non-refundable administrative fee of $21.40 (inclusive of GST) by NETS at PACE Academy.


6. Replacement of missed classes

There will be strictly no replacement lessons for classes.


7. Certificates/Letters of Completion/Transcripts

Certificates for short courses will be issued to participants who have achieved at least 75% attendance. All participants will have to sign the attendance list for every lesson they attend.


8. Limited Liability Clause

Singapore Polytechnic, its governors, officers, agents and employees shall not be liable for any loss, damages and/or injury, including loss of life, which participants of our courses may suffer arising out of or in connection with our courses, whether the loss, damage and/or injury was suffered on any of Singapore Polytechnic’s premises or at any other venue(s) in connection with our courses.


9. Personal Data

The personal data that you provide to Singapore Polytechnic arising out of your course of study will be treated as confidential but may be used or disclosed for the purposes set out below. Such data may include personal particulars, family data, assessment records, special needs and medical information, sound, video or CCTV recordings etc. The data could be used or disclosed for the following purposes:

9.1 To facilitate the execution of activities by the Polytechnic as an academic institution in support of your learning journey and will include, but is not limited to, release of information for the securing of internship / Industrial Training Programme placements.

9.2 To facilitate the execution of activities by the Polytechnic in dispensing its duties to ensure the safety and welfare of its staff / students and will include, but is not limited to, judicious release of information to personal tutors who are charged with monitoring and caring for students with special needs and / or medical conditions.

9.3 Monitoring of premises and / or persons within premises for security reasons and / or to regulate student discipline or behaviour.

9.4 For publication in areas that is customary by educational institutions, including but not limited to awards of prizes, medals, scholarships, and other marks of distinction, and student or graduation status.

9.5 For prescribed evaluative purpose that may include, but is not limited to, evaluation for admission to institutions of higher learning (e.g. the autonomous universities), for scholarships / bursaries / loans and other support schemes.

9.6 Shared with government ministries, statutory boards and agencies or external parties where SP is required to do so by law or in order to fulfil a statutory obligation or for the purpose of Education and Career Guidance (ECG).