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Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT) for Business

Topic:ICT, Media & Design, Others

Course Type:Short & Modular Courses

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  • Course Date:

    12 Mar 2024 to 13 Mar 2024
  • Registration Period:

    10 Jan 2024 to 12 Feb 2024
  • Time:

    09:00 AM to 06:00 PM,
    Tuesday - Wednesday (9am - 6pm)
  • Mode of Training:

  • Venue:

    Singapore Polytechnic
  • Funding:


Course Introduction:

Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT) are a new form of artificial intelligence that help participants create new content and applications. In the past, predictive AI was able to distinguish different predicted categories and predict values using a pattern it detects in existing data; however generative AI is capable of creating entirely new data and opens up many new application areas. These technologies greatly increase productivity without requiring prior programming skills.

Course Objective

This course aims to equip participants with skills to create solutions easily and quickly for content creation, data analysis and automation, and customer engagement using Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT). Participants will learn how to direct Generative AI and ChatGPT to adapt its output to meet business needs effectively and responsibly. Participants will also gain understanding of the underlying technology and how it can be applied to business.

Course Outline

Course Learning Outcomes:

By the end of the Course, participants will be able to: 

  1. Describe how Generative AI and Large Language Models (LLM) like ChatGPT function
  2. Use the process of fine-tuning, prompt-tuning, prompt engineering with human feedback
  3. Apply Generative AI to content creation process
  4. Apply ChatGPT to data analysis and automation
  5. Apply ChatGPT to customer engagement and support
  6. Apply ChatGPT to improve office productivity
  7. Describe the risks and steps required to use ChatGPT ethically and responsibly

Topics to be covered

  1. Introduction to Generative AI and ChatGPT
  2. Using ChatGPT for content creation
  3. Using ChatGPT for data analysis and automation
  4. Using ChatGPT for customer engagement and support
  5. Using ChatGPT for office productivity
  6. How to use ChatGPT ethically and responsibly

Minimum Requirements

Basic English Proficiency. Participants must know how to use an Internet browser like Chrome

Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Completion (electronic Certificate will be issued)
A Certificate of Completion will be awarded to participants who pass the assessment and meet at least 75% attendance rate

Suitable for

Business Development Executive / Sales and Support / Data Analyst

Course Fees

The course fees payable above are inclusive of 9% GST rate.

Applicants/Eligibility SkillsFuture Funding GST Subsidised Fee (after GST)
Singapore Citizens aged 40 and above1 $657.00 $19.71 $92.71
Singapore Citizens aged below 40 $511.00 $19.71 $238.71
Singapore Permanent Residents and LTVP+ Holders $511.00 $19.71 $238.71
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2 $657.00 $19.71 $92.71
Others (Full fees payable) $0.00 $65.70 $795.70

As per SSG’s policy, the GST payable for all funding-eligible applicants is calculated based on prevailing GST rate after baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

¹ Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here

² Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Funding Incentives

Please click here for more information on funding incentives.

Application Procedure

1. All applications must be made via Online Registration at www.pace.sp.edu.sg
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.

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