Overview

Course Date:

12 Oct 2026 to 13 Oct 2026

16 Nov 2026 to 17 Nov 2026

17 Dec 2026 to 18 Dec 2026
Registration Period:

8 Aug 2026 to 17 Sep 2026

5 Sep 2026 to 15 Oct 2026

17 Oct 2026 to 26 Nov 2026
Duration/Frequency:

16 hours / 9am - 6pm
Mode of Training:

Classroom

Singapore Polytechnic is pleased to offer this AI course to SP Alumni who have graduated from a Diploma or Specialist Diploma programme at a highly subsidised fee of $50 per course (subject to GST), from 1 July 2026. Seats are limited and available on a first-come, first-served basis. Click here to register as SP Alumni or explore other subsidised AI courses here.

This course is also part of the SkillsFuture AI Subscription initiative – eligible Singapore Citizens enrolled in selected SWDA-funded AI courses may receive a 6-month free AI premium subscription under the SkillsFuture AI Subscription initiative, subject to the prevailing eligibility and redemption requirements.

For more SP courses part of the SkillsFuture AI Subscription initiative, please click here.
For more information on the available AI subscriptions, eligibility and redemption requirements, please refer to the MySkillsFuture portal.

What You Will Learn

This course aims to equip participants with skills to create solutions easily and quickly for content creation, data analysis and automation, and customer engagement using Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT).

Participants will learn how to direct Generative AI and ChatGPT to adapt its output to meet business needs effectively and responsibly. Participants will also gain understanding of the underlying technology and how it can be applied to business.

By end of this course, participants will be able to:

Describe how Generative AI and Large Language Models (LLM) like ChatGPT function.
Use the process of fine-tuning, prompt-tuning, prompt engineering with human feedback.
Apply Generative AI to content creation process.
Apply ChatGPT to data analysis and automation.
Apply ChatGPT to customer engagement and support.
Apply ChatGPT to improve office productivity.
Describe the risks and steps required to use ChatGPT ethically and responsibly.

Topics to be covered

Introduction to Generative AI and ChatGPT
Using ChatGPT for content creation
Using ChatGPT for data analysis and automation
Using ChatGPT for customer engagement and support
Using ChatGPT for office productivity
How to use ChatGPT ethically and responsibly

More Information

Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT) are a new form of artificial intelligence that help participants create new content and applications. In the past, predictive AI was able to distinguish different predicted categories and predict values using a pattern it detects in existing data; however generative AI is capable of creating entirely new data and opens up many new application areas. These technologies greatly increase productivity without requiring prior programming skills.