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Incident Response Management

Topic:ICT, Media & Design

Course Type:Short & Modular Courses

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  • Course Date:

  • Registration Period:

  • Time:

    16 hours / 2 days
  • Mode of Training:

    Facilitated Learning (F2F)
  • Venue:

    Singapore Polytechnic
  • Funding:

    Eligible for SkillsFuture Credit

*Please note that once the maximum class size is reached, the online registration will be closed.
You may register your interest, and would be notified if there is new run.

Course Objective

Organisations need to protect their digital assets and infrastructure. IT employees need to be cyber security-savvy so that they can play their part in protecting the organisation’s network and systems infrastructure.

While there are many instructor-led cyber security courses being offered today, not many of them are lab-based. To pick up the technical skills in cyber security, it is essential that learners have opportunities for hands-on practical sessions.

This course will be practical-based with hands-on examples for trainees to try out how to handle security incidents based on reported incidents

In the ICT Skills Framework, the course will cover skills in Incident Response, Forensic Investigation & threat analysis (PL4) and Governance Risk and Compliance (PL1)

This course aims to provide learners with the knowledge on info-security concepts and key incident handling phases. Hands-on sessions will allow learners to experience cyber incidents and participate in incident response exercises.

Course Learning Outcomes

• Understand the process and best practices in incident response management
• Identify and mitigate  DoS attacks
• Identify and mitigate phishing attacks
• Identify and mitigate malware attacks
• Identify and mitigate web attacks

Course Outline


• Incident Response Management Process
• Handling DoS attacks
• Handling phishing attacks
• Handling malware attacks
• Handling web attacks
• Assessment

Minimum Requirements

This course is designed to provide the basic training for security analysts / managers, Senior Information Risk Owner (SIRO), Senior Information Risk Manager (SIRM) and members of the incident response team.

Certification / Accreditation

• Certificate of Performance (electronic Certificate will be issued)
A Certificate of Performance will be awarded to participants who pass the examination and meet at least 75% attendance rate

Suitable for

This course is designed to provide the basic training for security analysts / managers, Senior Information Risk Owner (SIRO), Senior Information Risk Manager (SIRM) and members of the incident response team.

Course Fees

Full Fees (before GST): $3,200.00

Applicants/Eligibility SkillsFuture Funding GST* Subsidised Fee (after GST)
Singapore Citizens aged 40 and above¹ $2,880.00 $76.80 $396.80
Singapore Citizens aged below 40 $2,240.00 $76.80 $1,036.80
Singapore Permanent Residents and LTVP+ Holders $2,240.00 $76.80 $1,036.80
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders² $2,880.00 $76.80 $396.80
Others (Full fees payable) $0.00 $256.00 $3,456.00

*As announced at Budget 2022, there will be no increase in government fees and charges for Singaporeans from 1 Jan 2023 to 31 Dec 2023. Also, as per SSG’s policy, the GST payable for all funding-eligible applicants is calculated based on prevailing GST rate after baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

¹ Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here
² Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Funding Incentives

Please click here for more information on funding incentives.

Application Procedure

1. All applications must be made via Online Registration at
Course fees can be paid by the following payment modes:

a) Credit Cards, Internet Banking, NETS (Not Applicable for company sponsored)
For e-payment using Visa/Master cards and Internet Banking, please click on the ‘Make e-Payment’ button on the acknowledgement page to proceed.

b) For NETS payment, you can pay at:
Singapore Polytechnic
One-Stop Service Centre

c) For payment via PayNow, please enter the UEN No. T08GB0056ACET and indicate the invoice/registration number. 

*With effect from 1 August 2021, cheque payment will not be available.

2. All successful applicants will be notified with a letter of confirmation via email.

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