Course Details

Transforming Workforce Learning and Performance with Generative Artificial Intelligence

Overview

  • Course Date:

    8 Oct 2026 to 8 Oct 2026

  • Registration Period:

    8 Aug 2026 to 14 Sep 2026

  • Duration/Frequency:

    8 Hours|9-6pm

  • Mode of Training:

    Classroom

Keen on organising a corporate run for you and your colleagues? Email us at PACE_Training@sp.edu.sg.

What You Will Learn

This course is designed to enable learning and development professionals, Human Resource practitioners, and business leaders to apply generative Artificial Intelligence tools effectively in workplace learning and performance enhancement.

Through this course, you can gain the ability to design, develop, and deploy AI-powered solutions, such as conversational and generative chatbots and video resources, to create engaging and efficient training environments. By the end of the course, you will be able to implement AI-driven strategies to enhance learning outcomes, improve employee performance, and drive engagement with stakeholders in their organisations.

You will develop and deploy AI-powered tools that support on-demand, purpose-driven learning and enhance learning to performance at the workplace. Learn how to effectively integrate AI technologies, from chatbots to infographics and AI-generated video content, into workplace learning context and related applications below to drive workplace performance.

Key Outcomes

  • Understand how Generative AI is transforming jobs, tasks and workplace practices
  • Identify opportunities to adopt and apply Generative AI tools to enhance workplace productivity
  • Create interactive AI-powered learning resources, such as chatbots and videos, for real-time employee support
  • Curate tailored AI-powered learning resources to address workforce needs and skill gaps
  • Develop an AI-generated tool to support employee learning, performance and development
  • Explore practical strategies to implement AI-powered learning solutions effectively in the workplace.

Topics to be covered

  1. Overview of GenAI, and its applications on workplace learning and performance
  2. Opportunities for GenAI tools at the workplace
  3. Introduction to AI-powered Interactive chatbots
  4. Generative and Conversational type
  5. Chatbot platform types and their applications
  6. Identification of chatbot’s specific fit for purpose of learning support
  7. Hands-on development of a chatbot for an identified business case/purpose 
  8. Testing and training the chatbot for deployment
  9. Introduction to rapid video resource and infographic creation using an AI-powered tool
  10. Hands on a developing the video resource for workplace learning
  11. Applications of AI-powered chatbot and video resource for workplace learning 

More Information

This course is approved for Continuing Professional Development (CPD) hours submission under the Training and Adult Educator Professional Pathway (TAEPP), administered by the Institute for Adult Learning (IAL). Upon successful completion, participants may submit 8 CPD hours for their National Adult Educator (NAE) Registry renewal, subject to prevailing TAEPP requirements.