Course Details

Transforming Workforce Learning and Performance with Generative Artificial Intelligence

Overview

  • Course Date:

    26 Aug 2026 to 26 Aug 2026

  • Registration Period:

    26 Jun 2026 to 5 Aug 2026

  • Duration/Frequency:

    8 Hours / 1 Day

  • Mode of Training:

    Face-to-Face (Classroom Teaching)

Keen on organising a corporate run for you and your colleagues? Email us at PACE_Training@sp.edu.sg.

What You Will Learn

This course is designed to enable Learning and Development Professionals, Human Resource (HR) Practitioners, and Business Leaders to effectively apply Generative Artificial Intelligence (GenAI) tools in Workplace Learning and Performance Enhancement. Participants will gain the ability to design, develop, as well as deploy AI-powered solutions (e.g., conversational and generative chatbots, video resources) to create engaging training environments. By the end of the course, participants will be able to implement strategies boosting learning outcomes, improve employee performance, and drive engagement with their organisations’ stakeholders.

Participants will develop real-world AI tools such as:
a) Interactive chatbots identifying specific learning needs
b) Rapid Content Creation where they will design and produce video resources, as well as infographics aligning with organisational training goals
c) Those implementing workplace learning strategies to achieve measurable performance improvements

Topics to be covered
  • Overview of Generative Artificial Intelligence, and its Applications on Workplace Learning and Performance
  • Opportunities for Generative Artificial Intelligence Tools at the Workplace
  • Introduction to Artificial Intelligence-Powered Interactive Chatbots
          -   Generative and Conversational Type
          -   Chatbot Platforms Type and their Applications
          -   Identification of Chatbot’s Specific Fit for Purpose of Learning Support
  • Hands on a Developing Chatbot for an Identified Business Case/ Purpose
  • Testing and Training Chatbot for Deployment
  • Introduction to Rapid Video Resource and Infographic Creation using an Artificial Intelligence-Powered Tool
  • Hands-on Developing Video Resource for Workplace Learning
  • Applications of Artificial Intelligence-Powered Chatbot and Video Resource for Workplace Learning

More Information

This course is approved for Continuing Professional Development (CPD) hours submission under the Training and Adult Educator Professional Pathway (TAEPP), administered by the Institute for Adult Learning (IAL). Upon successful completion, participants may submit 8 CPD hours for their National Adult Educator (NAE) Registry renewal, subject to prevailing TAEPP requirements.

Courses that may also interest you:

back to top

Singapore Polytechnic

500 Dover Rd Singapore 139651

Last updated: 11 June 2025

© 2025 Singapore Polytechnic

Best viewed using latest version of Microsoft Edge, Mozilla Firefox, Safari and Google Chrome.