Detail

Starbucks employee, Mr Ronnie Wong, ends work at 3.30 pm, so he can return to his home in Johor Bahru by 8.30 pm. He also works only five days a week, another anomaly in the industry where people usually work five and a half days. This flexible work arrangement stands out in the food and beverage (F&B) sector, known for its long hours and rigid shift work. When Mr Wong joined the F&B chain, he had a Diploma in Aerospace Electronics from SP. During one of the quarterly conversations that Starbucks managers hold with both full-timers and part-timers, his supervisor encouraged him to work towards getting a degree. These regular conversations allow staff to learn more about how they can grow with the company, and Mr Wong is a prime example of how the establishment supports its employees.

[The Straits Times]