(Micro-Credential) Human Resource (HR) Innovation – Data Collection and Preparation in Design Thinking (Classroom and Synchronous e-learning)

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(Micro-Credential) Human Resource (HR) Innovation – Data Collection and Preparation in Design Thinking (Classroom and Synchronous e-learning)

Overview

Course Date:
02 Sep 2024 to 06 Sep 2024
Registration Period:
26 Jan 2024 to 19 Aug 2024
Duration/Frequency:
15 hours
Mode of Training:
Face-to-Face (Classroom Teaching), E-learning (Synchronous)
Venue:
Singapore Polytechnic, Online
Funding:
Eligible for SkillsFuture Credit

This Micro-Credential in Human Resource (HR) Innovation – Data-Collection and Preparation in Design Thinking is a collaborative endeavour brought to you by Singapore Polytechnic, School of Business in partnership with the Institute for Human Resource Professionals (IHRP). This micro-credential equips HR professionals with the essential skills to design and collect HR data from employees for the purpose of generating business and HR insights. Upon successful completion, participants can apply for an IHRP Skills Badge, underscoring their expertise and dedication to advancing in the HR field.

This micro-credential is designed to equip HR professionals with the necessary data collection and preparation skills in Design Thinking – which includes the design, collection, implementation, and preparation of data for HR insights. Whether you are a HR executive or manager, this program equips you with the skills necessary to harness the power of HR data for strategic advantage.

This is a 5-week part-time course with lessons conducted in a blended learning mode, including in-class teaching and synchronised online lessons (in the evening), and face-to-face assessment.

Course Objective

This micro-credential is designed to equip participants with the foundational knowledge and skills in Design Thinking. Participants will be introduced to applying the concept of empathy and show how it underpins user-centric Human Resource (HR) in projects alongside with tools, such as structured observations and deep user interviews in conducting ethnographic research and to eventually prepare data for insights generation on identified organisational issues.

Course Outline

By the end of the Course, participants will be able to:

Identify HR challenges and opportunities that can be addressed using design thinking.

Identify potential stakeholders from whom HR data is to be collected.

Apply user empathy concepts to gain a deeper understanding of employee needs, motivations, and pain points.

Propose tools and techniques to gather HR data.

Prepare data for HR insights generation.

Topics to be covered
-  The Design Thinking Methodology and Empathy
-  Structured Observations
-  User Interviews and Preparation of Interview Data

Minimum Requirements

Applicants must have at least 1 year of working experience in the area of human resources.

Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Completion (electronic Certificate will be issued)
A Certificate of Completion will be awarded to participants who pass the assessment and meet at least 75% attendance rate

Suitable for

Human Resource (HR) Associates/ Executives / HR Managers/ Heads

Course Fees

The course fees payable above are inclusive of 9% GST rate.

Applicants/Eligibility	SkillsFuture Funding	GST	Subsidised Fee (after GST)
Singapore Citizens aged 40 and above	$585.00	$15.60	$80.60
Singapore Citizens aged below 40	$455.00	$15.60	$210.60
Singapore Permanent Residents and LTVP+ Holders	$455.00	$15.60	$210.60
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2	$585.00	$15.60	$80.60
Others (Full fees payable)	$0.00	$52.00	$702.00

As per SSG’s policy, the GST payable for all funding-eligible applicants is calculated based on prevailing GST rate after baseline funding subsidy of 70%

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here.
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application.

Application Procedure

1. For self-sponsored applicant, please click on the “Register” button to apply for the course. You will be directed to STEP portal to manage all your course activities. Please note that you will be prompted to sign in with Singpass/Student ID.

2. For company-sponsored applicant, please approach your company's Human Resource (HR) team to put in the application through the company portal using CorpPass. You may only apply after receiving the registration link from your company's HR.

3. Your application does not guarantee acceptance into the course. Your acceptance into the course is dependent on meeting the course requirements and course vacancy.

4. All successful applicants will be notified with a letter of confirmation via email.

6. PACE Academy course schedules, including course trainer, course fees and course availability are subject to change.

7. PACE Academy reserves the right to cancel or postpone any course at short notice; & at its absolute discretion without assigning any reason for such cancellation/postponements. In the event that the applicant’s chosen course is cancelled prior to its commencement, PACE Academy will make a full refund of course fees already paid by the applicant.

8. The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.