Course Details

This 2-day workshop on basic facilitation skills for effective community engagement is crucial for organisations that interact with communities.  

Community engagement is essential for organisations to build trust, establish empathy, and foster meaningful relationships with the communities they serve. By equipping participants with foundational aspects of community engagement, such as empathy, trust building, and rapport building, the workshop ensures that organisations organisations can effectively connect with and understand the needs of the communities they engage with. Moreover, introducing participants to principles of small group dynamics and micro facilitation skills like active listening and good questioning techniques will enable them to navigate small group environments with confidence and skill.  

The practical and interactive nature of the workshop, including role play, simulated scenarios, and group discussions, provides participants with valuable opportunities to apply and refine their facilitation skills. Ultimately, the workshop's focus on feedback sessions and reflective discussions encourages participants to deeply consider how they can apply these skills in real-world settings, ensuring that organisations engaging with communities can do so in a way that is empathetic, effective, and impactful.