Overview
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Duration/Frequency:
16 hours / 2 days
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Mode of Training:
Blended (F2F & Online Synchronous)
Course Objective
Through this course including a project, it equips participants with essential Design Thinking process and tools knowledge to identify their companies’ data needs.
They would, then, be able to define their problems, conduct user interviews, analyse gathered user data for insights, as well as identify their ‘user persona’s’ needs. Their companies will, then, determine their needs achieving their goals.
More Information
Given the importance of a data-driven digital transformation, there is impetus for companies to recognise whether the data they have on hand can address pertinent problem statements in order to support the companies’ digital transformation plans. If such data is not available, then efforts should be put in place to support the proper collection of necessary data.