Course Details

Emotional Intelligence and Psychology

Overview

  • Course Date:

    8 Jun 2026 to 11 Jun 2026

  • Registration Period:

    30 Mar 2026 to 18 May 2026

  • Duration/Frequency:

    30 hours | 9am - 5:30pm

  • Mode of Training:

    Classroom

*Please note that once the maximum class size is reached, online registration will be closed. You may register your interest and be notified if there is a new run.

Course Objective

This course prepares participants, with many Theorical lessons and hands-on practice of Emotional Intelligence competencies in effectively communicating with staff, colleagues, and customers.They include building and improving self-awareness, management and direction through the practice of Emotional Intelligence elements, as well as practicing infusion into frontline applications.Such skills are crucial for swiftly resolving workplace conflict and, ultimately, nurture healthy workplace relations in the long run. Furthermore, they can be applied to empathetically handle those experiencing stress and personal grief. Overall, participants can boost their Communication skills with staff/colleagues and create meaningful dialogues.