Training Within Industry (TWI): Improving Job Performance Through Job Methods and Job Relations

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Overview

Course Date:

TBA

Registration Period:

TBA

Duration/Frequency:

7 Hours

Mode of Training:

Face-to-Face (Classroom Teaching)

Course Objective

This course is tailored for professionals, from all industries, seeking opportunities to develop essential skills for optimising work processes; and effectively managing workplace relationships. Whether you are a Manager, Team Leader, or Individual Contributor, you will be equipped with ability to drive workplace improvements, while fostering harmonious and productive teams. Job Methods and Job Relations offer several unique propositions enhancing development of Workplace Learning. These two components are widely relevant as they are highly adaptable to service sectors and other industries, where process efficiency and employee engagement are critical. Job Methods equip participants with technical problem-solving skills improving operational efficiency, while Job Relations focuses on soft skills, including conflict resolution, morale building, as well as team cohesion—essential for effective leadership and team dynamics. Furthermore, participants can easily integrate them into workplace learning, enhancing their skills while addressing real-world challenges within the workplace.

More Information

This course will provide an overview of Training Within Industry (TWI) to participants, and demonstrate how Job Methods and Job Relations can enhance Workplace Learning.

Job Methods enable participants to analyse, refine processes and workflow by these steps:
•   Eliminate - Remove unnecessary steps not adding value
•   Combine - Merge one or more steps if they are sequential
•   Rearrange - Alter the order of steps to improve overall efficiency
•   Simplify - Streamline steps to reduce complexity
•   Review - Check workflow for any safety concerns or error prone areas

Job Relations strengthen participants’ ability to manage staff, inspire trust and foster a collaborative workplace culture with:
•   Effective communication to promote clear and respectful communication between each other
•   Conflict resolution to address workplace conflicts in a constructive manner
•   Morale building to improve employee satisfaction and team cohesion

This course will also include role-playing exercises, allowing participants to experience firsthand on the methodology and build confidence implementing. Case studies will also be shared, based on real-world workplace challenges, facilitating experiential learning.

Furthermore, participants can easily integrate them into workplace learning, enhancing their skills while addressing real-world challenges within the workplace.

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