Design thinking drives mainstream businesses putting consumers' needs first, by innovating business practises and delivering popular customer-centric service, hence the innovative development and marketing of consumer goods and services. This immersive, engaging and hands-on course aims to equip you with analytic skills to examine common Human Resource (HR) pain-points through curated success stories and relevant industry insights, and learn to use readily available HR templates and solutions at your workplace.
By the end of the course, you will be able to:
Apply Design Thinking methodology and tools to understand consumers’ needs and create new products/services.
Create tangible ideas testing concepts and building prototypes.
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