Overview
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Duration/Frequency:
7 Hours / 1 Day |9am-5pm
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Mode of Training:
Face-to-Face (Classroom Teaching)
Course Objective
This courses equips participants have the social competency for more effectively working with multi-generational team members at the workplace – by examining expectations from different age groups, and their corresponding individual personalities, and preferred work styles.
By end of this course, participants will be able to:- Identify the advantages of a multi-generational team
- Differentiate expectations from different age groups, their corresponding individual personalities, and preferred work styles
- Apply broad strategies for building effective multi-generational teams
Topics to be covered- Understanding Yourself and Others
- Understanding Others: Introduction to Diversity in the Workplace
- Managing Inter-Generational Conflicts
- Adapting Management Styles to Suit Different Generations
- Coaching and Mentoring to Build Effective Inter-Generational Teams
- Building a Culture to Empower Inter-Generational Work Teams
More Information
Participants from every age group (from Gen X to millennials) will benefit from understanding the communication and development strains brought about by age diversity. This will help to overcome communication barriers, enhance teamwork / productivity and contribute to the success of the organisation / business.