Course Details

Intergenerational Communication

Overview

  • Course Date:

    TBA

  • Registration Period:

    TBA

  • Duration/Frequency:

    7 Hours / 1 Day |9am-5pm

  • Mode of Training:

    Face-to-Face (Classroom Teaching)

Course Objective

This courses equips participants have the social competency for more effectively working with multi-generational team members at the workplace – by examining expectations from different age groups, and their corresponding individual personalities, and preferred work styles.

By end of this course, participants will be able to:
  1. Identify the advantages of a multi-generational team
  2. Differentiate expectations from different age groups, their corresponding individual personalities, and preferred work styles
  3. Apply broad strategies for building effective multi-generational teams

Topics to be covered
  • Understanding Yourself and Others
  • Understanding Others: Introduction to Diversity in the Workplace
  • Managing Inter-Generational Conflicts
  • Adapting Management Styles to Suit Different Generations
  • Coaching and Mentoring to Build Effective Inter-Generational Teams
  • Building a Culture to Empower Inter-Generational Work Teams

More Information

Participants from every age group (from Gen X to millennials) will benefit from understanding the communication and development strains brought about by age diversity. This will help to overcome communication barriers, enhance teamwork / productivity and contribute to the success of the organisation / business.