SP Scholarship & SP Engineering Scholarship

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Overview

Course Date:

TBA

Registration Period:

TBA

Duration/Frequency:

15 Hours

Mode of Training:

Face-to-Face (Classroom Teaching)

What You Will Learn

This micro-credential course is designed to equip participating Human Resource (HR) Professionals with the working expertise for framing or reframing issues/challenges through Design Thinking.

They will identify their own problems and generate new ideas, as well as communicate distilled insights for design ideas.

By end of this course, participant will be able to:

Apply Design Thinking methodologies to define HR problems.
Determine objectives and scopes for evaluating HR operations/programmes effectiveness.
Construct User Need Statements in Design Thinking projects.
Develop Persona in User Journey Maps.

Topics to be covered

Distilling Insights and Crafting Need Statements
Persona Development
User Journey Mapping

Overview

Course Date:

Registration Period:

Duration/Frequency:

Mode of Training:

What You Will Learn

(Micro-Credential) Human Resource (HR) Innovation – Data Collection and Preparation in Design Thinking

(Micro-Credential) Human Resource (HR) Innovation – Building Operational Excellence Through Co-creation and Iteration in Design Thinking

(Micro-Credential) Applied Human Resource (HR) Technologies and Digitalisation (Classroom and Asynchronous e-learning)

(Micro-Credential) Design Organisational Change