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Course Date:
20 Jan 2025 to 21 Jan 2025
20 Jan 2025 to 21 Jan 2025
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Registration Period:
20 Nov 2024 to 06 Jan 2025
20 Nov 2024 to 06 Jan 2025
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Duration/Frequency:
14 hours / 2 days | Mon-Tue: 9 am to 5 pm
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Mode of Training:
Classroom
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Venue:
Singapore Polytechnic
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Funding:
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As Singapore moves toward digitisation and the call to improve productivity continues, there is a need to explore potential productivity improvement in every segment of the business operation. Productivity can improve through either process redesign or automation. This requires management and staff to continually review internal and external process and leverage on technology to overcome the productivity challenge.
Robotic Process Automation is the application of technology that allows employees in a company to configure software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital system. Any company that uses labor on a large scale for general knowledge process work, where people are performing high-volume, highly transactional process functions, will boost their capabilities and save money and time with robotic process automation software. Just as industrial robots are reshaping the manufacturing industry by creating higher production rates and improved quality, RPA “robots” are revolutionizing the way we think about and administer business processes, IT support processes, workflow processes, remote infrastructure and back-end office work.
RPA provides dramatic improvements in accuracy and cycle time and increased productivity in transaction processing while it elevates the nature of work by removing people from dull, repetitive tasks. In particular, this course will show how businesses can automate some of the internal process to bring about an improvement in productivity and get employees to move up the work value chain.
This course builds on the Robotic Process Automation (RPA) course offered by Singapore Polytechnic and aims to further equip participants with the enhanced skills to create useful RPA scripts to automate more complex desktop processes. Participants will learn how to achieve this through using a RPA software.