Fines were introduced to encourage library users to return library materials promptly so as to ensure improved access and circulation of library materials. No fines will be imposed if the Library items are returned or renewed by the due date.
- All borrowers will receive an email reminder
- The 1st overdue email reminder will be issued on the day after the due date.
Please note that it is the responsibility of all library members to return/renew materials on time. Non-receipt of email reminders is not an acceptable reason for late returns/renewals.How to Check Your Fines
You can check whether you have any outstanding fines by logging into your library account
.Payment of Fines
For SP staff and students, you can pay at any AXS station, via AXS mobile app or e-AXS
. AXS payment will only be reflected in your Library Account the next working day. AXS Service is
not available to SIT@SP members & External members (SP Alumni, Corporate, Personal, Retiree and Tertiary members) as well as SP staff with the new workday ID.
All members can make payment of fines via NETS or NETS QR (e.g. NETSPay, DBS Paylah! or other banking App QR code scanner)
at the Library Counter during Library opening hours
. Credit/debit card (VISA & Mastercard) is also accepted for amounts above $5.
Final year students are required to settle
your outstanding dues before the last day of your final exams. Graduating students with outstanding dues may expect a delay in receiving their diploma certificate.Fine Rates
Different fine rates apply for different
category of library materials. Please refer to the Membership page
for information on fine rates. Please note that overdue fines are applicable for all library open days including vacation
period.Suspension of Borrowing Privileges
Your borrowing privileges will be suspended when you have an overdue library item, or when your total outstanding fines is $5 or greater. In such cases, please return the
library item or settle the fines as soon as possible to resume your borrowing privileges.Appeal
on the Imposition of Fines
All users are given advance notice to return or renew library items on time. In compliance with financial audit requirements, waiving of overdue fines is permitted only for unforeseen circumstances (e.g.,
hospitalisation leave, compassionate leave) which made it impossible or difficult to return or renew the library items on time. For appeals, please email email@example.com
. Appeals will be dealt with on a case to case basis.Refunds
In general, payments made are not refundable.
For a billed item, should it be returned after payment has been made, no refund will be given. However, the paid item would be returned to the library user who had paid for the replacement
For further enquiries, please email firstname.lastname@example.org