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  • ​​(Micro-Credential) Human Resource (HR) Innovation – Building Operational Excellence Through Co-creation and Iteration in Design Thinking​ (Classroom and Synchronous e-learning)

​​(Micro-Credential) Human Resource (HR) Innovation – Building Operational Excellence Through Co-creation and Iteration in Design Thinking​ (Classroom and Synchronous e-learning)

Topic:Business Management

Course Type:Short & Modular Courses

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  • Course Date:

  • Registration Period:

  • Time:

    15 hours
  • Mode of Training:

    Face-to-Face (Classroom Teaching),E-learning (Synchronous)
  • Venue:

    Singapore Polytechnic, Online
  • Funding:

    Eligible for SkillsFuture Credit

This Micro-Credential in Human Resource (HR) Innovation – Building Operational Excellence through Co-creation and Iteration in Design Thinking is a collaborative endeavour brought to you by Singapore Polytechnic, School of Business in partnership with the Institute for Human Resource Professionals (IHRP). This course equips HR professionals with the essential skills in collaborative human-centric solutioning in achieving operational excellence. Upon successful completion, participants can apply for an IHRP Skills Badge, underscoring their expertise and dedication to advancing the HR field. 

This micro-credential is designed for HR professionals seeking to enhance their collaborative and problem-solving competencies – through ideation, prototyping and co-creating on an identified HR challenge in human-centric design. Whether you are a HR executive or manager, this program equips you with the skills necessary to enhance your problem-solving capabilities for strategic advantage. 

This is a 5-week part-time course with lessons conducted in a blended learning mode, including in-class teaching and synchronised online lessons (in the evening), and face-to-face assessment. 


Course Objective

This micro-credential is designed to equip participants with the working knowledge and skills on brainstorming and conceptualisation of ideas in Design Thinking. Participants will apply different ideation methodologies, then conceptualise and prototype to co-create user-centric HR-related solutions.

Course Outline

By the end of the Course, participants will be able to:  

  1. Ideate using different methods and engaging relevant teams. 

  1. Design innovative solution(s). 

  1. Refine viable products and/or services using an iterative testing process. 

  1. Present and communicate the design outcomes and process of solutioning. 

  1. Recommend enhancements to improve HR effectiveness.

Topics to be covered
-  Ideation and Concept Development 
-  Prototyping 
-  Co-creation 

Minimum Requirements

Applicants must have at least 1 year of working experience in the area of human resources and have prior knowledge on HR data collection, preparation and presentation, and organisational diagnosis in Design Thinking.

Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Completion (electronic Certificate will be issued)
A Certificate of Completion will be awarded to participants who pass the assessment and meet at least 75% attendance rate

Suitable for

Human Resource (HR) Associates/ Executives / HR Managers/ Heads

Course Fees

The course fees payable above are inclusive of 9% GST rate.

Applicants/Eligibility SkillsFuture Funding GST Subsidised Fee (after GST)
Singapore Citizens aged 40 and above $585.00​ $15.60​ $80.60​
Singapore Citizens aged below 40 $​455.00​ $15.60​ $210.60​
Singapore Permanent Residents and LTVP+ Holders $455.00​ $15.60​ $210.60​
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders2 $585.00​ $​15.60​ $80.60​
Others (Full fees payable) $0.00 $​52.00​ $702.00​

As per SSG’s policy, the GST payable for all funding-eligible applicants is calculated based on prevailing GST rate after baseline funding subsidy of 70% 

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees. 

1Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here.  
2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here. To view SP’s list of similar funded courses, click here. Please submit the attached “Declaration Form for Enhanced Training Support Scheme for SME” together with your online application. 

Application Procedure

1. For self-sponsored applicant, please click on the “Register” button to apply for the course. You will be directed to STEP portal to manage all your course activities. Please note that you will be prompted to sign in with Singpass/Student ID.
2. For company-sponsored applicant, please approach your company's Human Resource (HR) team to put in the application through the company portal using CorpPass.  You may only apply after receiving the registration link from your company's HR.
3. Your application does not guarantee acceptance into the course. Your acceptance into the course is dependent on meeting the course requirements and course vacancy.
4. All successful applicants will be notified with a letter of confirmation via email.
6. PACE Academy course schedules, including course trainer, course fees and course availability are subject to change.

7. PACE Academy reserves the right to cancel or postpone any course at short notice; & at its absolute discretion without assigning any reason for such cancellation/postponements. In the event that the applicant’s chosen course is cancelled prior to its commencement, PACE Academy will make a full refund of course fees already paid by the applicant.

8. The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.  

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