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Effective Negotiation Skills

Topic:Professional Development & Leadership

Course Type:Short & Modular Courses

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  • Course Date:

  • Registration Period:

  • Time:

    8 hours / 1 day
  • Mode of Training:

    Facilitated Learning (F2F)
  • Venue:

    Singapore Polytechnic
  • Funding:

    Eligible for SkillsFuture Credit

Course Objective

Effective negotiation helps to resolve situations where what we want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves both parties feeling that they've won, in some way, after the event.

Course Outline

1. General:
• Why we negotiate?
• Difference between Trader or Negotiator
• The difference between bartering and negotiating
• 7 basic steps before you negotiate:
• What to avoid when negotiating
• What are currency of negotiations
• Why negotiations impact relationships?
• What is Conflict Resolution

2. Strategies & Tips:
• Negotiating Strategies
• Basic negotiating tips
• Negotiating Tips to Uncover Hidden Agendas
• Knowing Your Bottom Line
• The Art of Persuasion
• 10 Persuasion Techniques
• Learn to communicate effectively
• When to accept an offer
• When to Use Power
• Essential elements in personal negotiating

3. Negotiation on Special Occasions :
• Negotiating with a Stranger
• How to Negotiate Discounts for Paying Early
• How to Negotiate a Salary
• When to Negotiate a Raise
• How to Negotiate a Severance Package
• How to Make Up After a Fight
• Being Right Isn't Winning
• How to negotiate a Divorce Settlement Agreement

Minimum Requirements


Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

Suitable for

The course is designed for anyone whose work involves or interested in negotiation or persuasion regardless of whether they are from the public sector, private sector, voluntary groups or the general public.

Course Fees

Full Course Fees (before GST): $250.00

Applicants/Eligibility Full Fees (before GST) GST Fee (after GST)
Singapore Citizens, Singapore Permanent Residents, LTVP+ Holders and Others $250.00 $22.50 $272.50

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

Funding Incentives

Please click here for more information on funding incentives.

Course Trainer(s)

Michael Giam

Michael Giam is an international business professional with more than 2 decades of senior management experience working in highly complex and cross-cultural business environments. By focusing on business and market fundamentals as well as human capital development, Michael assisted companies to establish clear and achievable strategic business goals.

Michael has worked for several MNCs including CWT Distribution Limited (Singapore), International Data Corporation (USA), the Millennium & Copthorne International Hotels Group (Singapore), Marriott International (in China) and Melco China Resorts (Holding) Limited.

More about the trainer

Application Procedure

1. For self-sponsored applicant, please click on the “Register” button to apply for the course. You will be directed to STEP portal to manage all your course activities. Please note that you will be prompted to sign in with Singpass/Student ID.
2. For company-sponsored applicant, please approach your company's Human Resource (HR) team to put in the application through the company portal using CorpPass.  You may only apply after receiving the registration link from your company's HR.
3. Your application does not guarantee acceptance into the course. Your acceptance into the course is dependent on meeting the course requirements and course vacancy.
4. All successful applicants will be notified with a letter of confirmation via email.
6. PACE Academy course schedules, including course trainer, course fees and course availability are subject to change.

7. PACE Academy reserves the right to cancel or postpone any course at short notice; & at its absolute discretion without assigning any reason for such cancellation/postponements. In the event that the applicant’s chosen course is cancelled prior to its commencement, PACE Academy will make a full refund of course fees already paid by the applicant.

8. The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course.  

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