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SPECIALIST DIPLOMA IN USER EXPERIENCE AND DIGITAL PRODUCT DESIGN

Topic:ICT, Media & Design, Others

Course Type:Part-Time Diploma and Post-Diploma Courses

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Overview

  • Course Date:

    15 Apr 2024 to 31 Mar 2025
  • Registration Period:

    21 Dec 2023 to 29 Feb 2024
  • Time:

    12:00 AM to 12:00 AM,
    240 hours (1 year)
  • Mode of Training:

    Facilitated Learning (Face-to-Face/ Online Synchronous) and Asynchronous E-Learning
  • Venue:

    Singapore Polytechnic (facilitated classroom training) and Online E-Learning
  • Funding:

    Eligible for SkillsFuture Credit

Please note that once the maximum class size is reached, the online registration will be closed. You may register your interest and be notified when there is a new run.

Class schedule:
Every Mon and Wed
6:00pm – 7:00pm (self-directed online learning)
7.00pm - 10:00pm (face to face learning class)

Course Duration: 
240 hours (11 months)

PDC to start with:
PDC1

Please refer to Academic Calendar.

Enquiries
For course specific details, please contact the course manager:
Name: Janelle Lee
Email: LEE_Jiaxin@sp.edu.sg

For other enquiries, please email to ptenquiry@sp.edu.sg

Course Objective

User Interface (UI) & User Experience (UX) design have emerged as highly sought-after skills in recent years, as organisations increasingly recognise the value of user-centred design across various industries and domains.

This Specialist Diploma equips you with the skills and knowledge to thrive in this rapidly growing field. By integrating problem-solving, empathy, creativity, and technical skills, you will learn how to create user experiences that meet users’ needs and establish a strong connection to a company's brand.

Throughout the Specialist Diploma, you will engage in hands-on learning that encompasses all key aspects of the UI & UX design process. This includes planning and conducting user research, defining users' needs, generating user experience design ideas, and creating and testing wireframes and interactive prototypes at various levels of fidelity. Effectively communicating the value of your designs and gaining buy-in from stakeholders, you will develop the persuasive skills necessary for successful implementation.

By the end of the course, you will learn how to apply UI & UX design principles in digital product design, design impactful mobile apps, websites, and digital interfaces that captivate users, as well as develop comprehensive design systems. Furthermore, you will acquire foundational knowledge in product management, including Scrum and Agile methodologies. These core skills will enable you to thrive in product design teams and capitalise on the multitude of job opportunities available in this dynamic and exciting field.

Course Outline



This Specialist Diploma is designed to provide a comprehensive education in UI & UX and consists of two modular Post Diploma Certificate (PDC) programs that can be completed over two semesters (1 year). Each PDC is composed of two modules, with classes held twice a week in the evenings. 

We have adopted a blended learning approach that combines synchronous and asynchronous curated content with engaging project-based learning. Through this approach, you will have the opportunity to collaborate with peers, participate in presentations, and gain a well-rounded learning experience.

To fully participate in the course, it is mandatory for all students to have a laptop computer and a smartphone. Don't worry about software requirements, as we will provide you with the necessary tools throughout the duration of the course.

Let's take a closer look at the course structure:

PDC1 Certificate in User Experience Design
Module 1 – User Experience Design
Module 2 – User Experience Research


In the PDC1 Certificate in User Experience Design, we will lay the foundations by exploring the principles and methodologies of User Experience Design. You will learn how to create intuitive and user-centred experiences. Additionally, we will delve into User Experience Research, enabling you to gather valuable insights about users and their needs.

PDC2 Certificate in Digital Product Design
Module 3 – Digital Product Design
Module 4 – User Interface Design


In the PDC2 Certificate in Digital Product Design, we will shift our focus to Digital Product Design, where you will gain the skills to design compelling digital experiences. The modules will equip you with the knowledge and techniques required to create impactful mobile apps, websites, and other digital interfaces. Following that, we will dive into User Interface Design, where you will learn how to craft visually appealing and user-friendly interfaces.

Please click here for Module Synopsis


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easyJet luggage tracking and enquiring service by Ezrella Kho

The easyJet app was enhanced with luggage tracking and inquiry features, following a lean UX approach. A comprehensive content audit aligned with business goals, app objectives, and user needs. Improvements were made to visual hierarchy, typography, and navigation. Haptics were proposed for notifying users about their located luggage.


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AXS Design System by Tan Guan Shen, Rinnah Chua, Isabelle Tan, Koh Boon Peng 

The study identified areas for improvement in AXS's design system: branding, cognitive overload, navigation issues, and lack of UI continuity across platforms. Recommendations include design principles, UI best practices, typography, brand colors, iconography, and a grid system, proven to expedite payment processes on AXS stations.


Sephora
Sephora Design System by Tan Yee Yoon, Ezrella Kho, Wong Sin Theng

The study evaluated Sephora's website design and created a Design system, with a focus on improving the user interface for confident purchase decisions. The goals included keeping users in control, providing informative feedback, and simplifying complexity. This was achieved by personalizing recommended products, adding reactive reviews, reducing duplicate recommendations, and decluttering the navigation bar.

Minimum Requirements

The entry requirement for this course is a polytechnic diploma or higher qualification in one of these related design disciplines: digital media design, interaction design, product design, visual communication design and web design.

Please attach the following supporting evidence in your application for evaluation purpose:

  1. Curriculum Vitae (CV) as evidence of relevant working experience
  2. Design Portfolio as evidence of competency readiness


Recognition of Prior Learning

Applicants who do not meet the entry requirements may apply for admission to the course by producing evidence of at least 5 years relevant working experience or supporting information to ascertain their competency readiness. Eligible applicants who are shortlisted may have to go through an interview and/or entrance test.

The Polytechnic reserves the right to shortlist eligible applicants and admit applicants who perform well in the interview and/or entrance test.

Certification / Accreditation


Upon completion of the two modules in each semester, the participant will be awarded one Post-Diploma Certificate (PDC).

Upon successfully acquiring the two PDCs, the participant will be conferred the Specialist Diploma in User Experience and Digital Product Design qualification from Singapore Polytechnic.

Suitable for

NSUPD is a post-diploma design programme tailored for diploma or degree holders who want to specialise in UI & UX design in digital product development. Do note that this program requires you to have prior visual design background, and does not cover basic design principles, and software like Adobe Photoshop and Adobe Illustrator, programming languages and front-end development.

Course Fees

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For more information on the course fee or to apply, click on the “Register” button.


Application Procedure

1. For self-sponsored applicant, please click on the “Register” button to apply for the course. You will be directed to STEP portal to manage all your course activities. Please note that you will be prompted to sign in with Singpass/Student ID.
 
2. For company-sponsored applicant, please approach your company's Human Resource (HR) team to put in the application through the company portal using CorpPass.  You may only apply after receiving the registration link from your company's HR.
 
3. Your application does not guarantee acceptance into the course. Your acceptance into the course is dependent on meeting the course requirements and course vacancy.
 
4. Non‐Singaporeans must possess a valid Employment Pass / Work Permit / Dependant Pass throughout the course duration. You would need to bear the full risk of non-completion should your pass expire and subsequently lapse within the duration of the course.
 
5. You will be notified by email on the application outcome 6 weeks after the application’s closing date. 
 
6. PACE Academy course schedules, including course trainer, course fees and course availability are subject to change.

7. PACE Academy reserves the right to cancel or postpone any course at short notice; & at its absolute discretion without assigning any reason for such cancellation/postponements. In the event that the applicant’s chosen course is cancelled prior to its commencement, PACE Academy will make a full refund of course fees already paid by the applicant.

8. The data provided to Singapore Polytechnic will be kept strictly confidential and will be used for the purpose of course administration. The data may be passed on to the relevant organisations that require the information related to the course. 

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