Course Details

By the end of the course, participants will be able to:

1. Identify objectives of workplace coaching
2. Identify the roles and responsibilities of workplace coaches and prepare a safe space for coaching to take place in accordance with organisational requirements
3. Understand and apply key communication skills of an effective coach
4. Identify areas for performance improvement
5. Develop a workplace coaching plan
6. Identify the different coaching methods and techniques that can be used in a workplace setting
7. Deploy communication and feedback techniques that support effective coaching for one-on-one coaching as well as coaching a team at the workplace
8. Conduct workplace coaching that helps participants achieve the knowledge, skills and aptitude they need
9. Establish coaching plan
10. Adapt coaching solutions and plans
11. Manage challenges in delivering workplace coaching

Topics to be covered

• Objectives of Workplace Coaching
• Role of Coach and Coachee
• Areas for Coaching and Performance Improvement
• Effective Communication Skills of Coach
• How to conduct a Workplace Coaching
• Development of a Coaching Plan
• Managing Challenges in Coaching

Credit Exemptions to WSQ ACLP 2.0 and WLF

Participants who complete all the four (4) workplace learning courses will be eligible to apply for credit exemptions towards the following certifications by the Institute of Adult Learning Singapore (IAL):

• WSQ Advanced Certificate in Learning and Performance (ACLP) 2.0

• WSQ Workplace Learning Facilitator (WLF)

This programme is approved for Continuing Professional Development (CPD) hours submission under the Training and Adult Educator Professional Pathway (TAEPP), administered by the Institute for Adult Learning (IAL). Upon successful completion, you may submit 14 CPD hours for their National Adult Educator (NAE) Registry renewal, subject to prevailing TAEPP requirements.