Fundamentals to Facilities Management

To give an understanding of nature and scope of facilities management, the importance of proper facilities management, its multi-disciplinary activities of integrating people, asset, environment, technology and process to ensure functionality, to enhance lifestyle, to increase the value, and to optimise the physical environment and infrastructure. To provide an overview of the diverse sectors of the facilities management industry, the job responsibilities in each of these sectors, their overall framework, their operational differences and their inter-relationship with each other. To give an appreciation of the scope and impact of sustainable facilities management on property owners. To give an overview of the legislations governing the maintenance and management of properties. To give an appreciation of ethics and responsibility in the facilities management industry.

Structure & Fabric (Building Materials/Structure and Finishing Materials)

This module aims to give students an understanding of the principles & procedures of elementary construction of various building elements including foundations, structural elements and architectural components. The common renovation and refurbishment work to buildings including floor, wall and ceiling finishes. The physical characteristics and understand the properties and behaviour of the common building materials used in buildings structure and their furnishings. Equip students to be competent, reliable and employable.

Principles of Management

To give students an understanding of the principles of management, the process of management, decision making, organisation behaviour and culture, organisation structure and design, leadership, motivation, group dynamics, communication and interpersonal skills.

IT & Data Analysis

Provides students with the essential features of spreadsheet to support data analysis for commercial applications. Topics covered include spreadsheet applications, fundamental data analysis, professional presentations, and proper documentation. This module will impart the necessary skills to analyse worksheet data, apply fundamental data analysis techniques to improve productivity and streamline their day-to-day operational work. Equipped with these fundamentals, students will be able to apply these skills to construct commercial and operational models for today’s fast changing business environment.

Thinking Critically about the UN SDGs (TCU)

This module aims to equip students with skills in critical and analytical thinking through the exploration of contemporary local and global issues, through the lens of United Nations Sustainable Development Goals (SDGs). Using information literacy skills, students will select a local issue connected to the SDGs, and look for relevant information on the issue. They will use a critical thinking framework to evaluate a diverse range of sources for their validity and reliability, and consider different perspectives in an issue before presenting their assigned stand, substantiated by reasons and evidence. This module also aims to enhance students’ knowledge and appreciation of local and global issues related to the 2030 global agenda, represented by the SDGs. Students will learn about the core principles of the SDGs and find out how the goals apply to their own lives, as well as to Singapore.

Collaboration in the Digital Age (CDA)

This module aims to equip students with the skills to collaborate effectively in a team, particularly in a digital environment. This is crucial in light of the global shift to working online precipitated by the COVID-19 pandemic. Students will learn about team dynamics at various stages of team development. They will use Microsoft Teams to collaborate online. They will also evaluate their own teamwork skills and that of their teammates using the CATME framework.

Problem Solving with Creative & Computational Thinking (PSCCT)

This module aims to equip students with baseline creative and computational thinking skills for problem solving. Students will learn about the value of focused & diffuse thinking, problem identification and analysis, creative thinking, and the four pillars of computational thinking in the problem-solving process. Students will apply these techniques to tackle wicked problems related to the United Nations Sustainable Development Goals (UN SDGs).

Education and Career Guidance 1: Personal Development

This module aims to help you discover your strengths, values and interests. It also supports you in making informed educational and career choices to achieve your career aspirations.

Leisure Amenities Management

Gives students an understanding of leisure facilities and other amenities and their maintenance and management. It covers leisure facilities such as club houses, gyms, swimming pools, spas, Jacuzzi, saunas, steam rooms, games rooms, tennis and squash courts, business centre, playgrounds, landscaping gardens.

Drawing & Visualisation

This module aims to give students the ability to interpret and comprehend graphical drawings, details, schedules and specification to read, edit and develop floor plans to manage project delivery and spaces effectively and efficiently. Develop students’ skills and techniques to produce graphical drawings and details that are clear and in correct proportion using manual drafting technique and appropriate CAD software and technology. Provide an opportunity for various aspects of interpersonal skill such as teamwork and communication through participative discussions and project work.

Electrical & Plumbing Services

Equip students with the knowledge of electrical and plumbing services systems including electrical installation and distribution, artificial lighting, gas installation, water supply, sanitary plumbing and drainage systems.

Customer Relationship Management

This module aims to give students the basic skills and understanding necessary for effective customer service in facilities industry. Students will also learn the four components of Customer Relation Management via information, process, technology and people.

Effective Writing for the Workplace (EWW)

This module aims to equip students with effective written communication skills necessary for the workplace. At the end of the module, students should be able to demonstrate effective writing skills. They should be able to apply the principles of PAC (Purpose, Audience & Context) and 5 Cs of Communication (Complete, Clear, Concise, Courteous and Correct) to plan and craft effective business messages. In addition, students should be able to use effective visuals, employ appropriate language and follow standard format and conventions in their writing.

Digital Communication for Impact (DCI)

This module aims to equip students with key skills to leverage digital communication to engage, inspire and impact stakeholders digitally. They will build an understanding of various digital communication platforms/tools and their benefits and limitations. They will also learn what it means to be a responsible Digital Citizen. Upon the completion of this module, students should demonstrate the competency to design and apply key principles when crafting impactful digital communication about United Nations Sustainable Development Goals (UN SDGs) or a relevant context.

Data Fluency (DF)

This module aims to equip students with baseline skills in using data to gain insights into the UN SDGs. These skills are related to the data-handling processes such as formulating data-based questions, pre-processing data and analysing data using numerical and graphical summaries. Upon the completion of this module, students should demonstrate the competency in using data to examine one aspect of a UN SDG and/or generate some insights to support one theoretical solution to a UN SDG.

AI and Its Impact (AII)

This module aims to equip students with a very broad overview of Artificial Intelligence, and its societal and ethical impacts in modern society. Students will build a simple AI model with online tools and discuss how to promote good ethics in AI. Upon the completion of this module, students should demonstrate the competency of using AI to address their chosen UN SDG.

Building Diagnosis

This module aims to give students an understanding of the factors leading to building deterioration and defects. Give students the ability to identify common building defects, to diagnose their causes and understand their respective preventive and remedial measures.

Town Council & Strata Management

Gives students an understanding of the applicable legislations governing the management of strata titled properties including residential, office, retail, industrial and mixed developments. Students will also learn the function of a Town Council in the management and maintenance of a public housing estate.

Facilities Operations & Communications

This module aims to give students an understanding of the importance of property & facilities management in the overall success of an organisation and its business. The various aspects of property & facilities management including planning, organisation and execution of maintenance work, keeping records and documentation, life cycle costing, estimating and budgeting, tenancy management, project and improvement work, maintenance and operation, etc and legislations governing maintenance of properties in Singapore will be covered. Provide students with an understanding of how to write proper agendas, minutes of meetings, circulars, and technical reports in facilities management.

Mechanical Services

To give an understanding of the indoor environment and mechanical engineering systems including ventilation, air conditioning and vertical transportation systems.

Sustainability & Environmental Management

To give students an understanding of environment management concepts and problems, implementing environment management system, classification of environmental management strategies, environmental management approaches, sustainability concepts, local and international certification schemes, sustainable urban development, legislation relating to sustainability.

Persuasive Communication with Data Storytelling (PCDS)

This module aims to equip students with the baseline skills to craft compelling narratives using effective data storytelling techniques. Students will generate data visualisations, and apply narrative elements and persuasive delivery techniques to influence others or shape their perspectives. Upon completion of this module, students should demonstrate the competency in using persuasive communication to convince stakeholders intellectually and affectively to call them into action in tackling the UN SDGs.

Elective 1

Please refer to Elective Module link below.

Asset Enhancement Strategy

This module aims to gives students an understanding of the material and methods employed in sustainable refurbishment, retrofitting and A&A including the associated temporary works like scaffolding, hoardings, temporary support systems, underpinning, etc. It also covers the safety considerations while refurbishment is in progress. Provides an overview and appreciation of the key features of Smart buildings within the context of facilities management. It covers building and facility systems, communications, business systems, technology solutions, like digitization, remote access, voice activated controls, mobile applications and the internet of things that contribute to sustainability and operational efficiency. Understanding of the functioning of these systems and devices, and the ability to capitalise on them as facilities managers will also be covered.

Fire Safety Management

To provide students with an understanding of the installation, operation and maintenance of fire safety systems, relevant acts/regulations governing fire safety. To enable them to perform the duties of the fire safety manager.

Safety, Health & Security

This module aims to develop an understanding & ability to deal with the workplace’s safety, health and security issues in the workplace including the provisions of the Workplace Safety and Health Act 2006, WSH (Construction) Regulations 2007, SS: 545 for Hotel Security and other requirements. The general workplace safety measures against falling from height, struck by falling objects, slipping & tripping hazards etc. The process of risk assessment and management, health & hygiene issues, accident investigation and prevention, loss prevention and security, asset security and emergency preparedness and response.

Procurement & Contract Management

This module provides an understanding of the procurement for facilities management. It covers outsourcing models, procurement methods, tendering process, evaluation of tenders and tenderers, specification, tender documents, types of contracts, service level agreement including monitoring and managing performance of contracts.

Personal Branding and Career Agility (PBCA)

This module aims to equip students with the requisite skill sets, knowledge and tools that will give them an early start on the process of kick-starting their career. Through the Self-Directed Learning Approach, student-centric engagement, curated resources (eg. Learning Advisement Portal, LinkedIn Learning, and more) and curriculum co-developed by industry partners, students will begin their journey into the world of work. Upon completion of the module, students should be able to develop professional skills and build interpersonal relationships, acquire the skills to seek and secure work, develop the ability to adapt and respond effectively to changes at work, and appreciate and respect the diversity of individuals, culture and work environment.

Sustainable Innovation Project

Work in multi-disciplinary groups to apply the design thinking method and tools backed by research and qualitative data, to tackle local issues mapped to the UN SDGs. You will also tap on what you have learnt in the CCC modules that come before this module to create sustainable and innovative prototype solutions for real-life issues faced by a local community in need. In the process, you will develop empathy for the community you have identified for your project and a better understanding of yourselves.

Elective 2

Please refer to Elective Module link below.

Final Semester Integrated Project

This module aims to give students In-depth knowledge of a preselected topic relevant to their course of study through independent learning. The ability to develop initiative, self-reliance, innovation, creativity, organisation and team work in students, by making them work independently in a simulated work situation.

Building Information Technology

This module provides an understanding of Building Information Modeling (BIM) and how BIM could be integrated with facilities management software to manage information, space and building operations. It equips students with the knowledge and skills to do simple drafting and editing of BIM models including packaging information for exchange or review. It also provides an understanding of the facilities management software and enables students to link BIM models to the software as well as to create space and asset inventories, and carry out space planning and building operation management.

Project Management

Provides an understanding of project management in the context of facilities management and covers all phases of project management.

Digital Technologies for Smart City

Aiming to equip students with capabilities to understand an existing smart infrastructure, or to design and implement a new smart solution, this module, covers a wide spectrum of fundamental technologies that can work together as shown below in order to build a smart city. Fundamentals of Digital IoT Architecture and System. Networking and Internet basics for connectivity so as to share information demographically. Various M2M communication methods on how data from/to various input/output devices (e.g. Sensors, actuators and displays, etc), are communicated from one device to another. Sensor Networks on how one can group, manage and deploy these sensors and actuators in field. The importance IoT security and understanding data analytics so as to examine and draw conclusion from the information gathered. Video Analytics Systems. Introduction to Cloud Computing in order to gain data insight on efficiency and productivity.

Internship Programme

Provides opportunity to gain professional working experience through attachments to local or overseas companies or organisations. Students are required to prepare a report and proper documentation on the internship programme.

Elective 3

Please refer to Elective Module link below.