Student Card Replacement

Lost or damaged your SP student card? Fret not, follow the steps below to request for a replacement card:

Online Application Process (via AXS)

Step-by-Step Procedure

Step 1: Access AXS e-Station [Link]

  • For AXS m-Station app, below steps are similar
  • For AXS kiosk, skip to Step 2: e-Services

Step 2: Navigation as follows

  • Select 'Pay My Bills Now'
  • Select 'e-Services'
  • Select 'Singapore Polytechnic'
  • Select 'Request/Application'
  • Select 'Request for Replacement Student Card'

Step 3: Enter personal details

  • Key in your 7-digit student number (eg. 21xxxxx) with the 'p'
  • Click 'Continue'

Step 4: Select Payment Method

  • Select your payment method via the dropdown menu
  • Important for AXS e-Station Users - Please temporarily disable your pop-up blocker to allow payment pop-up to show

Step 5: Collection of replacement student card

  • An email notification will be sent to your iChat when your replacement student card is ready for collection at One Stop Centre (OSC), T16 level 2.
    Processing time is 2 working days after the day of payment (eg. Paid via AXS on Monday, card will be ready from Thursday onward, you should receive an email notification on the collection)