Diploma Student Concession Card (DSCC)

All Full-Time matriculated Diploma students from a government or government-aided tertiary institution are eligible to apply for a Diploma Student Concession Card to travel on buses, MRT and LRT.

Refund of Monthly Concession Pass for students during Phase 2 (Heightened Alert):
Due to the full Home-Based Learning (HBL) from 19 to 28 May 2021 and reduced attendance on campus from 19 May to 13 June 2021, TransitLink has recognised that most students would not be taking public transport and a partial refund of unused days for concession pass will be refunded. Pls refer to this FAQ for more information.

If you require further assistance, you may contact TransitLink hotline at 1800 2255 663 from 17 June 2021. Hotline operates on weekdays from 8.00am to 6.00pm.  

Freshmen (Diploma Year 1 and Direct Entry Year 2)

Application Procedure

Step 1: e-Enrolment / Onsite Enrolment Completed

  • From early April (JAE / EAE), OR
  • From mid-October (October intake), OR
  • 10-14 days after completing enrolment (DAE / e-Appeal / Late enrolment)

Step 2: Check iChat for email with application instructions

  • Please check Inbox, Spam and Junk mail folders

Step 3: Email received

  • Check your eligibility via TransitLink website [Link]
  • If eligible, proceed to submit your application via one of the two methods:

    (a) Online Application
    Submit your application via this [Link]:
    i. Enter your personal details
    ii. Select location as "Singapore Polytechnic (Diploma)
    iii. Make payment online via eNETS, Mastercard or Visa*
    * Please temporarily disable your pop-up blocker

    (b) Payment in Person
    Approach any TransitLink Ticket Offices islandwide and bring along the following:
    i. NRIC (for Singaporeans and Singapore PRs), OR
    i. 
    ICA Student's Pass (for International students)
    ii. 
    SP Student Card
    iii. 
    Cash payment of $8.10

Once application is submitted, TransitLink will print the concession card and deliver them to SP in 10 working days.

Step 4: Second Email Received

  • An email notification will be sent via iChat when your concession card is ready for collection

Step 5: Concession Card Received

  • Students will need to perform an initial top-up of $2.00 to activate the concession card
  • Students may purchase 1 of the 3 available concession passes to enjoy unlimited rides on MRT, LRT and public buses (Express buses excluded)
  • Concession passes will only be activated upon the commencement of the semester in mid-April / mid-October
  • More information about concession passes may be found in TransitLink's website [Link]

Important

For current students who did not apply for the concession card between Apr to May, please refer to the instructions in Step 3(a) for direct application.

Once processed:

  • For online application, the concession card will be mailed to your indicated residential address in 5 working days
  • For application in person, the concession card application will be at the Concession Card Replacement Offices (CCROs) and will be issued on the spot

If not able to proceed with your application, please notify us by emailing us at contactus@sp.edu.sg and provide the following so that we may liaise with TransitLink on your application:

  1. Full name
  2. Student Number (pXXXXXXX)

Freshmen (PFP)

Application Procedure

Step 1: e-Enrolment Completed

  • Email will be sent to your iChat
  • Timeline: April, Week 2 to Week 3  

Step 2: Check iChat for email with application instructions

  • Please check Inbox, Spam and Junk mail folders

Step 3: Email received

 

  • Payment in Person
    Approach any Concession Card Replacement Office (CCROs) and bring along the following:
    i. NRIC (for Singaporeans and Singapore PRs), OR
    i. 
    ICA Student's Pass (for International students)
    ii. 
    SP Student Card
    iii. 
    Cash payment of $8.10
    * Quote that you are a Polytechnic Foundation Programme student

You will receive the concession card on the spot

 

Step 4: Concession Card Received

  • Students will need to perform an initial top-up of $2.00 to activate the concession card
  • Students may purchase 1 of the 3 available concession passes to enjoy unlimited rides on MRT, LRT and public buses (Express buses excluded)
  • Concession passes will only be activated upon the commencement of the semester in mid-April
  • More information about concession passes may be found in TransitLink's website [Link]

Important

At this point, you should apply for the Diploma Student Concession Card (DSCC) and stop using your Secondary School SmartCard

  1. Secondary School Smartcard will expire in a few months
  2. Concessionary travel passes cost the same between both concession cards

Concession Extension for Post-PFP students

For PFP students who are holding onto the 1-year concession card, SP will auto-extend your concession upon confirmation of your successful completion of the PFP programme.

The instructions email will be sent to you 1 week before your diploma term commences (second week of April) and you will need to tap your card at the Add Value Machines (AVM) at all MRT / LRT stations to effect the extension. 

Extend Expiring Concession card

 

Diploma Students - Request Procedure

Please email your extension request to contactus@sp.edu.sg and provide:

  • Full Name
  • Student Number

Your extension request will take 2-3 weeks (subjected to TransitLink processing time) and you will be notified via iChat on the next course of action. 

 

Important:
For students who:

  • Did a course transfer and are aware that they will graduate later
  • Failed a module in their final semester and required to repeat an extra semester

Please notify us as soon as these outcomes are made available officially (in March / September) to you so that SP may submit your extension request early. 

Please do not send your request in before official results release as your extended duration of studies would not be reflected.


SP Student Card vs Concession card

 

Differences
Card
SP Student Card
Diploma Student Concession Card (DSCC)
ColourWhite
[Sample]
Blue
[Sample]
ConcessionNoneYes
FareAdult fare

Student fare (within concession eligibility period)

Adult fare (concession eligibility expired)

Purpose

Tap at gantry for entry to campus

Unlimited travels on MRT, LRT and public buses
if concession pass was purchased
CompanyEZ-Link Pte LtdTransitLink Pte Ltd
Hotline6496 83001800 2255 663
EnquiriesEmail EZ-LinkOnline Feedback Form

You are strongly advised to not top-up any value to the SP Student Card, and should solely use the Diploma Student Concession Card for travelling purposes.

Loss of Concession Card

If you have misplaced your concession card, you may obtain a replacement card via the following methods:

Replacing your lost / damaged concession card

Option 1: Replacement at Concession Card Replacement Offices (CCROs)

  • Approach one of the CCROs listed in the link above and bring along:
    - NRIC (SG / SPR), OR
    - ICA Student's Pass (International students)
    - SP Student Card
    - Recently taken passport-size photo taken against a white background
    - Cash payment of $21.10
    - Initial top-up of $10
  • Receive replacement concession card on the spot

Option 2: Replacement Request via TransitLink website

  • Access the above link and enter your personal details
  • Complete online payment of $19.10 via eNETS / Mastercard / Visa
  • Once processed, replacement concession card will be mailed to your indicated residential address in 5 working days
  • Activate the card by performing an initial top-up of $10 at the Automatic Top-Up Machines (ATMs) found at all MRT and LRT stations

TransitLink Locations & Information

TransitLink Information
TransitLink Hotline: 1800 2255 663
(8.00am - 6.00pm daily, closed on public holidays)
Information on Diploma Student Concession Card
https://www.transitlink.com.sg/PSdetail.aspx?ty=art&Id=67
List of Concession Card Replacement Office (CCROs)
https://www.transitlink.com.sg/PSdetail.aspx?ty=art&Id=111
List of TransitLink Ticket Offices
https://www.transitlink.com.sg/PSdetail.aspx?ty=art&Id=107
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